Tim Hortons Cashier/Front of House

Group Compass Ltee•Hamilton, ON

7h•Onsite

About The Position

This role is responsible for making cash transactions, verifying cash drawers, giving change, counting cash receipts, and completing cash reports. The individual will perform sales transactions in a timely fashion, enter all sales into the cash register to ensure purchases are accurately recorded, and follow standard procedures for issuing cash refunds. The role also involves interacting with customers and resolving customer complaints in a friendly, service-oriented manner. The Cashier is responsible for all assigned change funds and cash receipts, ensuring that the cash drawer follows overage/shortage standards. Additionally, they must ensure compliance with company service standards, inventory and cash control procedures, and all sanitation and safety requirements. The role also includes making recommendations, cross-selling products, and introducing new ones.

Requirements

Able to work in a fast-paced environment
Excellent decision-making ability and problem solving
Excellent customer service skills
Must be a team player

Nice To Haves

Familiar with the use of a cash register is an asset

Responsibilities

Perform sales transactions in a timely fashion
Enter all sales into the cash register to ensure purchases are accurately recorded
Follow standard procedures for issuing cash refunds
Interact with customers and resolve customer complaints in a friendly, service-oriented manner
Responsible for all assigned change funds and cash receipts ensuring that cash drawer follows overage/shortage standards
Ensure compliance with company service standards and inventory and cash control procedures
Ensure compliance with all sanitation and safety requirements
Make recommendations, cross-sell products and introduce new ones