Cashier, F&B

Churchill Downs Incorporated•Village of Waterloo, NY

1d•Onsite

About The Position

del Lago Resort & Casino offers gaming, hotel, retail, and restaurant positions. Previous casino-industry experience is not required, but a friendly, positive attitude is essential. The company provides all necessary training for success and career growth. del Lago features slots, gaming tables, a luxurious 205-room hotel, and spa treatments, aiming to provide an exceptional destination in the Finger Lakes region. The Cashier is responsible for handling cash transactions in food and beverage areas, adhering to all department and company policies, procedures, internal controls, and government regulations. This role involves safeguarding company assets, preparing necessary paperwork, and providing gracious, kind, and warm World Class Service with Old-World Hospitality and Charm to guests. The employee is expected to have extensive menu knowledge, greet guests, anticipate their needs, seat them, and process payments, focusing on consistency, quality, and a sense of urgency.

Requirements

Ability to communicate effectively with all levels of Team Members, guests, and outside contacts
Ability to work effectively in a fast-paced environment
Ability to move around all work areas effectively and efficiently
Ability to work long hours, including nights, weekends, and holidays
Extended time on your feet
High school diploma or GED
Friendly demeanor and be able to communicate well with the public
Ability to work in an intense and fast paced environment where a high degree of concentration is necessary to perform required job duties
Demonstrate positive/enthusiastic approach to all assignments
Clean, well-groomed, and professional appearance
Optimistic outlook
Proven track record of leading, inspiring, and proven track record of success in service excellence
Attention to quality details
Great communication skills
Know how to deliver excitement

Nice To Haves

Cashiering experience preferred

Responsibilities

Responsible for being punctual to pre-shift meeting with a positive attitude and openly participate
Consistently provide excitement and deliver world class service, as well as live the company core values
Safeguard company assets and adheres to all policies and procedures
Maintain and be held accountable for all funds entrusted to the employee on an assigned shift
Create teamwork by helping co-workers with essential function
Balance all money transactions and paperwork
Adhere to all company policies and procedures to include strict adherence to attendance and appearance guidelines as well as confidentially regarding guest information
Be alert for fraud, forged/counterfeit currency and/or vouchers
Balance all funds under his/her responsibility and prepare reconciliation reports accordingly
Operate the Point-Of-Sale System according to training provided
Clean as you go, clean spills immediately
Use chemicals as prescribed and responsibly
Ensure all chemicals are in properly labeled containers
Ensure the cash inventory is secured at all times
Accept and confirm reservations
Responsible for behaving in a gracious, kind, and warm manner that creates a sense of fondness, as well as professional, courteous, and responsive manner, which reflects positively on the company and its core values
Other duties as assigned