Graveyard Gas Station Cashier/Customer Service Representative

Hassan & Sons Inc•Tracy, CA

1d•$18 - $19•Onsite

About The Position

Under the general supervision of the Store Manager and District Operations Manager, the Customer Service Representative supports daily gas station store operations while upholding H&S Energy’s commitment to exceptional customer service. The role includes cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe, welcoming environment. The CSR represents H&S Energy through friendly interactions, product knowledge, and efficient service.

Requirements

Strong customer service and communication skills.
Ability to multitask and stay organized in a fast-paced setting.
Self-motivation, dependability, follow-through, and attention to detail.
Ability to follow direction, take initiative, and remain professional under pressure.
Comfort using computers and POS systems.
Ability to work effectively in a team environment.
Flexible availability, including nights, weekends, and holidays.
Ability to meet the role’s physical demands, including frequent standing, walking, bending, and lifting up to 50 pounds.
Ability to work indoors and outdoors in varying weather conditions and exposure to cleaning chemicals, fuel fumes, and typical retail fuel environment noise.

Nice To Haves

High school diploma or equivalent.
Previous experience in retail, food service, or customer-facing roles.
Basic knowledge of POS systems and cash-handling procedures.
CPR and First Aid training.
Basic Microsoft Office skills.

Responsibilities

Greet customers professionally and create a welcoming environment.
Provide friendly, efficient, and accurate checkout service.
Follow the company’s Four Steps of Customer Service and support strong customer satisfaction and Mystery Shop performance.
Communicate promotions, loyalty programs, and product recommendations.
Represent the company professionally in appearance, communication, and conduct.
Operate the POS system for cash, credit, and debit transactions.
Give correct change, issue receipts, and process refunds or exchanges according to company policy.
Perform safe drops, cash counts, and drawer balancing at shift end.
Verify identification for age-restricted items and credit transactions.
Stock shelves, coolers, and displays; maintain organization, pricing, and visual presentation.
Maintain signage, promotional materials, and pricing accuracy.
Remove expired, damaged, or recalled items and report discrepancies to the Station Manager.
Keep the sales floor, counters, and displays neat and clean.
Prepare and maintain self-serve and ready-to-eat food and beverage stations.
Follow food safety, sanitation, and temperature guidelines; regularly clean and sanitize equipment.
Maintain cleanliness throughout the facility, including restrooms, fueling areas, and trash disposal.
Refill windshield washer stations, paper towels, and squeegees at the pumps.
Follow safety procedures and emergency response protocols, including knowledge of shutoff systems.
Immediately report equipment malfunctions and safety hazards to management.
Follow the shift duties checklist for assigned shifts.
Understand and assist with car wash operations, if applicable.
Perform other job-related duties as assigned by management.