Cashier Customer Service Rep. - HILO

Big Island CandiesHilo, HI
Onsite

About The Position

This is an immediate opening for a Cashier Customer Service Representative in Hilo Retail. The primary responsibilities include contributing to the success of Big Island Candies by creating the most pleasant experience possible and providing exceptional service to all customers. This is an ideal day shift only position.

Requirements

  • Ability to lift up to 20 lbs.
  • Frequent standing and walking during the duration of the shift.
  • Bending, lifting, and stretching while stocking.
  • Ability to climb a stockroom ladder.
  • Must be available to work a full daily shift plus one day on the weekend and holidays.
  • Must be available to start before and after normal business hours for opening and closing tasks as assigned.
  • Adaptable/flexible nature is essential.

Responsibilities

  • Greet arriving customers with an authentic smile and a warm welcome.
  • Assist shoppers by answering questions about products and services.
  • Help resolve customer concerns in a professional, positive, and timely manner.
  • Maintain open lines of communication with employees and other departments to ensure product availability.
  • Report any issues or concerns to Managers.
  • Operate Point-Of-Sale computer for all sales and return transactions.
  • Enter into computer system and process in-store sales orders for pickup and mail order.
  • Replenish the store and stockroom with sufficient inventory.
  • Maintain accurate inventory counts.
  • Stock merchandise neatly and promptly throughout the work shift.
  • Assist with other store-related activities as needed.
  • Perform other duties as assigned or required.
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