Cash Vault- Work Coordinator

U.S. Bank • Milwaukee, WI

5d • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Requirements

• High school diploma or equivalent
• Typically four or more years of relevant experience
• Thorough knowledge of computer applications and/or the equipment used in the assigned area
• Good customer relations skills
• Effective verbal and written communication skills
• Well-developed ability to identify and resolve/escalate problems
• Demonstrated leadership skills for the Work Coordinator role
• Strong risk and compliance awareness.
• Effectively manages competing priorities while ensuring deadlines and service levels are met.
• Takes the initiative
• Adaptability
• Willingness to learn all areas of the department
• Strong risk and compliance awareness.
• Effectively manages competing priorities while ensuring deadlines and service levels are met.
• Motivates with positivity and encouragement to all staff members.
• Ability to quickly adjust to changing priorities, business needs, and operational demands.
• Remains calm, focused, and effective during high-volume periods and unexpected challenges.

Responsibilities

• Receive and Balance incoming work.
• Distributes and manages the workload
• Monitors production and participates in work as needed.
• Coordinates and provides work direction and training to staff.
• Coordinates with other work areas in the department as required to ensure compliance with service standards and regulatory deadlines.
• Resolves exceptions and problems of a more routine nature, referring more complex problems to the Operations Manager as necessary.
• Prepares reports, records and performance monitoring informing management of operational activities.
• Maintains knowledge of products, services and systems in assigned area.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED