Cash Vault Teller

Empyreal Logistics•Englewood, CO

About The Position

Cash Vault Tellers process cash deposits and provide change fulfillment services while maintaining accuracy and excellent customer service. The role emphasizes both the quality of completed work and how it is carried out. Tellers communicate positively and professionally with co-workers and management, operate and maintain cash-processing equipment, count and record client deposits in teller software, scan and track deposits with handheld electronic devices, prepare currency and coin orders, and accurately track vault assets. They safeguard negotiables and confidential records, report issues or delays promptly, keep the teller processing area clean and orderly, and perform other duties as assigned. The position requires the ability to use a PC, keyboard, barcode scanner, cash processor, coin sorter or counter, calculator, copier, scanner, fax, telephone, printer, and other equipment as needed. Physical requirements include lifting, standing or sitting for continuous periods, and frequently standing, walking, handling or feeling with hands and fingers, reaching, talking, or hearing. Stooping, kneeling, or crouching is occasionally required. Empyreal Logistics seeks people who produce high-quality work and provide best-in-class customer service. Team members are expected to demonstrate professionalism, courtesy, trustworthiness, and integrity; help colleagues; act in accordance with Empyreal's vision, values, and WOW culture; build respectful and productive relationships; address conflict constructively; work across teams; and represent Empyreal as transportation and customer service professionals.

Requirements

  • High school diploma or equivalent.
  • Accuracy and good math skills.
  • Ability to use a computer and cash-processing equipment.
  • Ability to lift 30 pounds and, at times, participate in a team lift of approximately 50 pounds.
  • Professionalism, politeness, and courtesy, with a willingness to help the team.
  • Trustworthiness and the ability to act with integrity.
  • Ability to stand or sit for continuous hours; frequently stand, walk, handle or feel objects, reach, talk, or hear; and occasionally stoop, kneel, or crouch.

Nice To Haves

  • One or more years of teller, vault teller, cage cashier, lead cashier, or equivalent cash-handling experience.

Responsibilities

  • Process cash deposits and provide change fulfillment services accurately and with excellent customer service.
  • Communicate positively, professionally, and courteously with co-workers and management in person and through phone, written, computerized, and other electronic means.
  • Safely operate cash-processing equipment and keep it in good working order.
  • Count and log client deposits accurately and efficiently in the teller software system.
  • Use handheld electronic devices to scan and track deposits.
  • Prepare currency and coin orders.
  • Accurately count and track all vault assets.
  • Ensure the safety of negotiables and confidential records.
  • Notify a supervisor or manager promptly about delays, issues, concerns, or problems.
  • Maintain a clean and orderly teller processing area.
  • Help the team, address conflict respectfully and constructively, and work in partnership within and across workgroups.
  • Perform other duties as assigned.
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