Cash Vault Operations Processor

U.S. Bank • North Kansas City, MO

4d • Onsite

About The Position

This is a cross-functional position that provides production support to the Cash Vault department. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. Duties may include functions related to payment transactions. This position involves processing cash deposits for our branches and business customers. It also involves preparing cash orders for our customers. Research exceptions and escalate issues to management as appropriate. May have the opportunity to recommend and implement developed processing improvements within production.

Requirements

• High school diploma or equivalent
• Two to four years or more of operations services related work experience
• Ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions
• Ability to identify, analyze and resolve exceptions through data interpretation
• Strong PC skills
• Good verbal and written communication skills

Nice To Haves

• Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
• Proven commitment to high quality customer service
• Ability to work well with external and internal customers
• Good time management skills to maximize production and execution of tasks in a fast-paced environment
• Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide

Responsibilities

• Processing cash deposits for branches and business customers.
• Preparing cash orders for customers.
• Researching exceptions and escalating issues to management.
• Recommending and implementing processing improvements.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED