Cash Receipts Specialist

Greenberg Traurig•Phoenix, AZ

4d•Hybrid

About The Position

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Revenue Management Team as a Cash Receipts Specialist located in our Phoenix office (Hybrid) We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team. This role will be based in our Phoenix office, on a hybrid basis. This position reports to the Cash Receipts Supervisor. The candidate must be flexible to work overtime as needed.

Requirements

Ability to work under pressure to meet strict deadlines and effectively prioritize multiple tasks
Strong attention to detail accuracy and outstanding organizational skills
Demonstrates the ability to adapt and shift priorities in a fast-paced environment
Requires strong analytical and problem-solving skills to identify and resolve issues independently and effectively
Exemplifies excellent interpersonal and written/verbal communication skills, maintains a professional demeanor and polished presentation, and thrives in collaborative, team-oriented environments
Recognize confidential, sensitive, and proprietary information and maintain such information as confidential
Bachelor’s degree in Accounting, Finance, or related field or equivalent experience preferred
A minimum of one year of high-volume cash application, accounts receivable or billing experience in a law firm or professional services environment highly preferred
Technology Experience with financial systems such as Aderant, Elite 3E, or similar ERP systems preferred
Familiarity with payment platforms (lockbox, ACH, wire processing) preferred
Computer proficiency in Windows-based software and Microsoft Office Suite applications
Exceptional computer skills with the ability to learn new software applications quickly

Responsibilities

Processes and applies all incoming payments (ACH, wire, lockbox, checks, credit cards) in a timely and accurate manner
Posts payments in financial systems (e.g., Aderant) and ensures proper allocation to client/matter
Identifies and resolves unapplied or misapplied cash
Reconciles daily cash postings to bank activity and lockbox reports
Investigates and resolves payment discrepancies, short pays, overpayments, and unidentified receipts
Works closely with local billing, collections teams and other internal departments to ensure accurate payment application and to resolve any payment issues
Supports resolution of complex client payment scenarios (multi-matter, split payments, etc.)
Maintains accurate records of all cash transactions and supporting documentation
Ensures compliance with firm policies, internal controls, and audit requirements
Communicates with attorneys, clients, and external vendors regarding payment inquiries
Identifies opportunities to improve cash application efficiency and accuracy
Supports automation initiatives and system enhancements
Attends onsite trainings and conducts business travel as needed
Flexibility to work overtime