Cash Operations Attendant (PT) - $15/hr

Churchill Downs Incorporated•Calvert City, KY

About The Position

The Cash Operations Attendant performs cash handling, redemption, counting, and drop activities at Marshall Yards Racing & Gaming. The role supports guest-facing transactions and back-of-house count operations, ensuring accuracy, security, and compliance with regulatory standards. The position includes processing wagering and other guest transactions, managing funds and documentation, participating in drop and count activities, and providing guest service. The employee must follow cash-handling, count-room, and cage-operation policies and may assist with events and other assignments as needed.

Requirements

  • High school diploma or equivalent.
  • Demonstrate accuracy and attention to detail in transactions and counts.
  • Follow regulatory requirements and internal controls.
  • Maintain professionalism and confidentiality when handling sensitive financial information.
  • Maintain professional working relationships with personnel.
  • Be willing to push a cart weighing up to 100 pounds.
  • Be willing to work on-call during low-staffing conditions.
  • Be able to work an alternate schedule with a minimum of two weeks' notice.
  • Demonstrate strong customer-service skills when interacting with guests.
  • Be able to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License.

Nice To Haves

  • One year of cashiering or banking experience in a high-paced environment.

Responsibilities

  • Process guest transactions, including ticket/TITO redemptions, sports wagering vouchers, check cashing, and cash advances.
  • Place sports wagers for guests and redeem sports wagering vouchers for cash.
  • Count and record assigned funds, balance cash drawers, and make vault exchanges as needed.
  • Verify and document personal identification for check and cash-advance transactions.
  • Complete required documentation, including CTRs, W2Gs, and MTLs, in compliance with regulatory standards.
  • Issue and track player cards, redeem loyalty points for cash or prizes, and assist with tournament registration and special promotions.
  • Answer guest questions, resolve concerns, and provide a positive gaming experience.
  • Participate in drop team activities, including collecting and transporting gaming-device drop boxes from HRM machines and sports wagering kiosks.
  • Safeguard unaudited assets in storage carts and handle them securely throughout the count process.
  • Open drop boxes, empty their contents, and process currency through counting machines.
  • Record cash and paperwork activity on count sheets and verify strapped or bundled currency.
  • Enter transaction and count data into property systems.
  • Maintain the cleanliness and organization of the count room and work areas.
  • Assist with large-scale events, promotional activities, and special assignments as needed.
  • Follow cash-handling, count-room, and cage-operation policies and procedures.
  • Ensure the safety and security of cash operations activities.
  • Perform other duties as assigned.
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