Cash Management Specialist

TEKsystems•Fort Mill, SC

9d•$20 - $23•Hybrid

About The Position

The Operations Specialist on the Wire team conducts due diligence reviews on first and third party transactions for potential fraudulent activity and reports such activity to management and the appropriate Risk group. The Wire team is responsible for handling inbound and outbound calls from advisors and their clients regarding third party wire related inquiries. This role acts as a subject matter expert (SME) to our internal and external business partners as well as handling escalated inquiries. We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement. This is primarily a phone-based role with advisors with limited end client interaction. They will deal with incoming and outgoing wires. The phone calls are pertaining to outgoing wires - troubleshooting and investigations. On average, the team collectively receives 60-100 calls/day. Processing isn't as heavy, but will do some secondary reviews, assist with error queues and managing a shared inbox outside of assigned work.

Requirements

SIE and/or Series 7 or 66 or 99
Understanding of BETA, LexisNexis, Nice

Responsibilities

Reviewing wire deposits/distributions for funds availability, special instructions, and red flags; performing a series of tests and documenting results.
Handling inbound and outbound calls and the team mailbox; working with advisors, clients, and other third party institutions to research various transactions and ensure compliance with stated policies and procedures.
Reviewing and investigating potential suspicious activity as derived from the variety of systems, including suspected money laundering or structuring of financial transactions to avoid government reporting requirements
Assisting the team with policy/procedural related questions and provide assistance when necessary to help the completion of various requests and provide additional training if needed.
Cross training to reviewing, analyzing, and approving checks, wires, ACH, depository trust company (DTC), and Accommodation Transfers and Journals transactions to ensure conformity to firm policies, procedures, and regulatory rules.
Assisting management with the completion of various firm and department audits and projects.
Assisting with on the job training (OJT) for new hires.
Ad hoc responsibilities that arise which will promote continuous improvement and transform the business