Cash Management Sales Officer

Park National Bank•Zanesville, OH

32d•Hybrid

About The Position

This role is not eligible for sponsorship. We are open to various levels of experience and compensation will be commensurate based on experience.

Requirements

Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to understand and follow directions
Adaptable to change
Basic Computer Skills
Organizational Skills/Detail Oriented
Technical Expertise
Leadership/Management Skills
Ability to build collaborative relationships
Ability to work as part of a team
High School diploma or equivalent required
Five years of banking experience required

Nice To Haves

Associate degree or higher in business related field preferred

Responsibilities

Identify prospective clients; develop relationships, identify and research needs, recommend cash management products and services that solve customer needs
Contribute to fee revenue growth and profitability of business line by assessing appropriate fees and controlling expenditures
Engage Retail and Commercial associates by providing training and developing referral programs and sales incentive campaigns
Development, implementation and reporting of a comprehensive sales plan encompassing prospecting, direct sales, customer service and compliance
Lead sales efforts and prepare documentation for cash management products including: Business Online Banking, Bill Payment, OnSite Express Deposit, Positive Pay, ACH, Automated Lockbox, Virtual Safe, CDARS, Merchant Services, Sweep, Analysis, Business Check Card and Business Credit Card services
Serve as Division leader for merchant services product line
Provide representation on cash management sales task force for Division
Conduct external sales efforts as identified in department goals
Provide assistance with identification, innovation and implementation of new cash management products
Prepare agreements and proposals as needed
Provide ongoing customer service and support to Division customers as well as corporate personnel
Answer customer questions relating to cash management products, services and fees
Actively participate in professional organizations and business, community and civic events
Assume responsibility for customer problems and solve them quickly and efficiently
Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Other duties as assigned