Cash Collection Manager/Administrator V - CFO Office

State of Colorado•Denver, CO

12d•Hybrid

About The Position

This position is within the Revenue Cycle Management team, which supports all OCFMH facilities. The team is organized into three functional lanes, each led by a Supervisor reporting to the Financial Services Manager. This role is responsible for converting booked revenue into collected cash and ensuring that uncollectible accounts are identified, documented, and written off appropriately. Duties include payer-specific insurance follow-up, payment posting reconciliation, secondary payer billing, denial appeals, aging management, bad debt write-off documentation, outside medical financial liability determination, payment voucher audit, and Medicare Bad Debt documentation for the annual Cost Report. This role also supervises three billing technicians.

Requirements

Eight (8) years of relevant experience in an occupation related to the work assigned OR A combination of related education and/or relevant experience in Accounting or Healthcare equal to eight (8) years.
Must comply with the CFO's Office's current working arrangements (Weekly Hybrid: Minimum 2 days In Office and Maximum 3 days Remote Work).
May be required to work in excess of 40 hours per week.
Expected to maintain confidentiality at all times.
Standard Background Check including CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification, and drug screen (if applicable).
Must disclose any prior disciplinary termination or resignation in lieu of termination and provide employee number from prior State employment.

Nice To Haves

Previous State Experience
Experience with Patient Billing and cash collections
Familiarity with patient billing, Medicare and Medicaid rules and regulations
Familiarity with Colorado Revised Statutes related to billing and the Institutes
Familiarity with Social Security Administration rules and regulations
Experience with Avatar and CORE
Supervisory experience
Ability to communicate with patients and/or their families
Proficiency with Microsoft Access, Microsoft Word, and Microsoft Excel

Responsibilities

Payer-specific insurance follow-up
Payment posting reconciliation
Secondary payer billing
Denial appeals
Aging management
Bad debt write-off documentation
Outside medical financial liability determination
Payment voucher audit
Medicare Bad Debt documentation for the annual Cost Report
Supervising three billing technicians, including scheduling, delegating work, approving time off, handling performance issues, training, preparing performance plans and ratings, recommending discipline, interviewing, and recommending hires/promotions/transfers.
Monitoring staff accuracy and proficiency in processing Medicare and Medicaid claims, outside medical payments, and general office duties.
Researching and interpreting regulations to answer questions regarding the duties of billing technicians.
Reviewing and approving financial liability for medical charges when OCFMH patients are admitted to outside acute hospitals.
Auditing outside medical payment vouchers.
Ensuring payment posting in BEHR and CORE is completed daily and accurately.
Reconciling total revenue booked against total cash collected, adjustments taken, and outstanding A/R for each payer monthly.
Performing assigned tasks and duties within the scope of practice that do not fall within other duty statements.