Cash Applications Specialist

Interstate Waste Services•Teaneck Township, NJ

1d•$25 - $25

About The Position

The primary responsibility of a Cash Applications Specialist is to process incoming payments accurately and efficiently, ensuring that they are correctly applied to customer accounts with a strong emphasis on problem solving. The specialist handles the daily processing of cash receipts, including posting payments made by billing system, credit card, lockbox, mailed checks and bank ACH payments, bank wires. Identifying and address daily unapplied amounts, ensuring they are posted to customer accounts and when necessary, follow up with Unapplied Payments Specialist. Maintains accurate records for auditing purposes. This includes filing remittances, and check copies and daily reporting to Treasury Manager. Processing NSF Payments and payment and reverse from customer accounts. Record any refunds issued to customers. Process any money moved between customer’s accounts or posted improperly. Process any lockbox exceptions. Collaborating with Treasury Management and the Collections department. Addressing any relevant issues related to cash receipts, applications. Reaching out to customers to resolve account issues.

Requirements

High School diploma with strong math skills.
Familiarity with banking policies.
Familiarity with online systems.
Proficiency in Microsoft Office (Word and Excel).
Understanding of accounts receivable concepts.
Strong math skills.
Strong problem-solving skills.

Nice To Haves

Associate or bachelor’s degree in accounting, Finance, Business, or a related field.
2 or more years of Cash Application experience.
2 or more years of customer service experience.
Tower Experience.

Responsibilities

Handles the daily processing of cash receipts, including posting payments made by billing system, credit card, lockbox, mailed checks and bank ACH payments, bank wires.
Identifies and addresses daily unapplied amounts, ensuring they are posted to customer accounts and when necessary, follows up with Unapplied Payments Specialist.
Maintains accurate records for auditing purposes, including filing remittances, check copies, and daily reporting to Treasury Manager.
Processes NSF Payments and payment and reverse from customer accounts.
Records any refunds issued to customers.
Processes any money moved between customer’s accounts or posted improperly.
Processes any lockbox exceptions.
Collaborates with Treasury Management and the Collections department.
Addresses any relevant issues related to cash receipts and applications.
Reaches out to customers to resolve account issues.