Cash Applications Specialist I
About The Position
GreatAmerica Financial Services is seeking a Cash Applications Specialist I to join their Cash Applications Team. This role is responsible for the ownership of cash application duties for GFSC, including applying payments quickly and accurately to ensure accurate invoicing, delinquency reporting, and timely late charge posting. The position offers opportunities to build relationships with internal and external customers. The specialist will work with systems like Infolease, ServiceCloud, and Lockbox Reporter, understand different lessor needs, and manage various payment methods. They will also be involved in daily reconciliations, setting up ACH processing, posting journal entries, and performing quality control checks. This role requires adherence to GreatAmerica principles and participation in cross-functional team efforts.
Requirements
- High School Diploma or equivalent required
- One to three years’ experience or equivalent combination of education and experience required
- Excel, Word, Access, Outlook, Infolease, SharePoint, PBS, and OnBase
- Ten-key calculator
- Ability to multi-task
- Ability to work in a fast-paced environment
- Ability to meet deadlines
- Ability to be a strong positive team player, takes initiative
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
Nice To Haves
- Two-year college education desired
Responsibilities
- Applies payments received by various methods (Lockbox, ACH, Phone Pay, Bill Pay, Live), in conjunction with lease agreement
- Reformat and balance daily posting files from various resources (Banks, Phone Pay Portal, ACH).
- Assist with daily reconciliations to ensure applications are complete and accurate
- Set up customer banking information for ACH processing and generate/transmit withdrawal files.
- Process returned payment notifications from various sources
- Post Cash journal entries reflecting payment application activity
- Assist with routine quality control checks to ensure accuracy and deliver a superior customer experience.
- Responsible for pulling and balancing
- Assist in basic daily and monthly disposition tasks, as needed
- Responsible for the completion of work orders/cases/emails, and other requests submitted to the Cash Team
- Responds to customer inquiries and research requests
- Lives the GreatAmerica principles; involved in cross functional team efforts as required and assigned
Benefits
- Competitive Compensation
- Monthly Bonuses for Eligible Employees
- 401(k) and Company Match
- Annual Profit Sharing
- Paid Vacation - starting at 80 hours annually for employees in their first year of service.
- Paid Sick Days - Ten (10) per year with a conversion option for unused time.
- Ten (10) Paid Holidays per year
- Gym Reimbursement
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short-Term and Long Term Disability
- Company Paid Life Insurance
- Flexible Spending Accounts (FSA)
- Health Savings Accounts (HSA)
- Employee Assistance Program
- Parental Leave
- Tuition Assistance
- Networking Opportunities
- Leadership Development Opportunities
- Paid Parking
- Service Awards
- Hybrid work arrangements
- Business casual environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
