Cash Application Team Lead
About The Position
The Cash Application Lead will be responsible for supporting all internal and external customer needs in the area of cash applications/disputes as well as handling escalations from the SSC Cash Applications team. The individual will work exception reports to correctly apply payments to customer accounts, respond to inquiries regarding cash applications, and other cash applications functions needed as well as complete testing/research for process improvement initiatives. Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
Requirements
- Minimum age requirements may apply.
Responsibilities
- Supporting all internal and external customer needs in the area of cash applications/disputes
- Handling escalations from the SSC Cash Applications team
- Working exception reports to correctly apply payments to customer accounts
- Responding to inquiries regarding cash applications
- Completing testing/research for process improvement initiatives
Benefits
- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth
- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
