Cash Application Clerk
About The Position
A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs. Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission. The primary responsibility of the Cash Application Clerk is to accurately process incoming customer payments.
Requirements
- HS Diploma or equivalent
- Cash Application experience
- Strong written and verbal communication skills
- Knowledge of MS Office
- Ability to multitask and prioritize in a fast-paced environment with strong attention to detail
Responsibilities
- Daily posting of payments received via Check, Lockbox, ACH and Credit Card
- Carefully match each payment to the correct customer invoice(s) based on the information provided by the customer
- Follow-up on any payments not applied the same day as the funds are received
- Identify and resolve any Cash Application discrepancies
- Research and process refunds for Customer duplicate payments or overpayments
- Assist with payment related customer account reconciliation
- Respond to internal and external customer payment inquiries professionally and in a timely manner
- Process NSF checks, notifying and following up with the Collection Team until resolved
- Assist with process improvement initiatives
- Additional responsibilities as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
