Accounts Receivable - Cash Application Supervisor - BDCI

The Honickman Companies•Pennsauken, NJ

6d•Onsite

About The Position

The Cash Application Manager is responsible for overseeing the cash application team, ensuring accurate and timely posting of customer payments, and maintaining effective cash flow management. This role plays a crucial part in the accounts receivable process by ensuring alignment with company policies, enhancing operational efficiency, and delivering excellent customer service.

Requirements

Bachelor’s degree in finance, Accounting, Business Administration, or a related field or Experience: 5+ years of experience in accounts receivable or cash application.
2+ years in a managerial or supervisory role preferred.
Proficiency in ERP systems (e.g., VIP) and cash application software.
Advanced knowledge of Excel and financial reporting tools.
Strong leadership and communication skills.
Analytical mindset with attention to detail.
Ability to work under pressure and manage tight deadlines.
Problem-solving skills and a proactive approach to challenges.

Responsibilities

Lead, mentor, and manage the cash application team. Conduct regular performance reviews, set goals, and provide training opportunities. Foster a culture of accountability and continuous improvement.
Oversee the accurate and timely application of customer payments via various methods (e.g., checks, ACH, wire transfers, credit cards). Ensure correct allocation of payments to customer accounts and invoices. Manage discrepancies, unidentified payments, and short payments.
Identify inefficiencies in the cash application process and implement solutions to enhance productivity. Collaborate with IT and other departments to improve payment systems and automation. Develop and maintain process documentation and workflows. Monitor Chain Application Spreadsheets. Support collection efforts on smaller accounts as Credit Manager designates.
Act as a point of escalation for unresolved payment issues or disputes to management. Collaborate with the collections team to address account discrepancies. Communicate with customers to clarify and resolve payment-related issues.
Ensure compliance with company policies, procedures, and internal controls. Support audits by providing necessary documentation and reconciliations. Monitor adherence to payment processing regulations.