Cash Application Specialist

Healix Infusion Therapy, LLC•Sugar Land, TX

4d•Remote

About The Position

Healix Infusion Therapy is seeking a Cash Application Specialist to join our corporate business office team! This role is 100% remote. M-F 8:30am-5:30pm. The Cash Application Specialist conducts the evaluation, follow-up, and resolution of accounts receivables. This role involves handling and recording all forms of customer and insurance payments, including lockbox, manual and ACH payments. The specialist will engage with Collections and Accounting to address payment-related issues, maintain comprehensive documentation of all transactions and payment applications, and support in month-end closing activities and account reconciliation. Additionally, the role includes applying credit memos, resolving unapplied cash receipts, executing customer refunds, and creating ad hoc reports as needed. The position also requires adherence to HIPAA regulations regarding protected health information and maintaining productivity standards while working remotely.

Requirements

Minimum of two years of related experience in a medical or business office environment.
Proficiency in Accounts Receivable (AR), as the role requires frequent interaction with this aspect of finance.
Understanding of medical insurance and State/Federal Healthcare laws/guidelines.
Reliable team player with commitment to internal and external customer service.
Excellent analytical, organizational and time management skills required.
Ability to learn quickly, work with minimal supervision and manage shifting priorities.
Strong verbal and written communication skills
Proficiency in Microsoft Excel

Nice To Haves

Four-year college degree preferred.
Proficiency in Cash Applications and Automated Clearing House (ACH) transactions preferred

Responsibilities

Handle and record all forms of customer and insurance payments, including lockbox, manual and ACH payments.
Engage with Collections and Accounting to address payment-related issues.
Maintain comprehensive documentation of all transactions and payment applications.
Support in month-end closing activities and account reconciliation.
Apply credit memos and resolve unapplied cash receipts.
Execute customer refunds in line with established procedures.
Create Ad hoc reports as needed, distributing them to requesting party.
Aid in special projects as needed.
Other duties as assigned.
Interacts professionally with clients and fellow employees.
Cooperates with team members to accomplish departmental goals.
Accepts and incorporates changes or innovative ideas into daily work.
Provides service in a responsive, timely and accurate manner to both clients and fellow employees.
Understands and adheres to policies and procedures.
Arrives to work as scheduled and notifies supervisors in a timely manner of any absences.
Recognizes priorities and acts; makes productive use of time.
Strives to resolve problems and conflicts on his/her own initiative.
Attempts to create new ideas or new procedures working as part of a group or individually.
Comply with HIPAA in using and disclosing protected health information.
Remain focused, productive, and available during company business hours while working remotely.
Maintain and adhere to productivity standards by providing updates of daily tasks completed to management.