Cash and Trade Processing Senior Analyst Global Billing Assistant Vice President

Citi • Getzville, NY

3d • $62,560 - $93,840

About The Position

The Cash and Trade Processing Senior Analyst is an advanced-level role supporting projects and initiatives related to cash management in coordination with the Transaction Services team. The role facilitates multiple complex transaction types from end to end, including escalating issues as needed.

The position works directly with Global Billing partners, including technology, Account Managers, Relationship Managers, Product Managers, and Finance/Reconcilement teams. It involves complex customer analysis and solutioning, investigating accounting breaks across regions, currencies, and systems, and developing synergies and best practices across regional teams. The analyst uses technical systems and platforms to support these goals.

The role also includes ongoing project work such as researching the business, developing processes, writing procedures, and streamlining billing functions. The analyst interacts with all levels of management, escalates collection items and accounting breaks to ensure timely follow-up and resolution, reviews processes for efficiencies, and leads or participates in business initiative projects. Weekend work and flexibility to support different time zones may be required.

Requirements

• 5–8 years of relevant experience preferred.
• Demonstrated cash and trade operations experience and knowledge.
• Proven track record in an operations environment.
• Strong analytical skills and attention to detail.
• Ability to multitask and work effectively under pressure to meet stringent deadlines in a fast-paced environment.
• Excellent written and oral communication skills.
• Strong organizational, time-management, and project-management skills.
• Ability to work independently and as a team member, and to lead when needed.
• Self-motivated, quick to learn, flexible, adaptable, and able to work in a large team-oriented environment according to business needs.
• Demonstrated good judgment and integrity.
• Strong expertise in MS Word, MS Excel, and PowerPoint.
• Ability to work weekends and different time-zone hours may be required to support regions or releases.

Nice To Haves

• Knowledge of workflow applications and reporting.
• Knowledge of accounts receivable (sub-ledger/ledger), project work, and basic billing/GAAP accounting principles.
• Demonstrated experience working globally or internationally.
• Knowledge of macro workbooks, VBA, and SQL.

Responsibilities

• Lead operational processes and process improvements.
• Ensure transactions and processes are executed correctly and comply with internal policies and controls.
• Lead or facilitate investigation, documentation, and implementation of corrective actions for Transaction Services issues.
• Lead transition, alignment, and stabilization efforts for critical operations functions.
• Cross-train for internal department roles and provide backup coverage as needed.
• Lead or assist with control, risk, daily activity, and Transaction Services projects.
• Perform required tasks under established procedures and controls to minimize losses.
• Assess risk in business decisions, protect the firm's reputation and Citi's clients and assets, comply with applicable laws, rules, regulations, and policy, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.
• Work with Global Billing partners on customer analysis, customer needs and issues, and accounting breaks across regions, currencies, and systems.
• Develop synergies and promote best practices across regions and teams using technical systems and platforms.
• Research the business, develop processes, write procedures, and streamline billing functions.
• Escalate collection items and accounting breaks and ensure timely follow-up and resolution of aging items.
• Review processes to identify efficiencies and implement process improvements.
• Lead and participate in projects associated with business initiatives.
• Interact with all levels of management and collaborate with local, national, and international team members.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off packages, including vacation, sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed