Cash Accountability

Hy-Vee, Inc.•New Hope, MN
•$14 - $17•Onsite

About The Position

The Cash Accountability role is essential to keeping the store's finances accurate and secure. The employee counts and balances registers, manages the safe, investigates discrepancies, and ensures cashiers have what they need to serve customers. The role calls for accuracy, trustworthiness, attention to detail, and a commitment to customer service and teamwork. The position is primarily performed in a store environment and involves handling cash, registers, and financial records throughout the shift. There is occasional pressure to meet deadlines, and the employee regularly works with sensitive financial information. Safety and confidentiality are priorities.

Requirements

  • High school diploma or equivalent experience.
  • Ability to accurately and efficiently add, subtract, multiply, and divide whole numbers.
  • Ability to carry out detailed written and verbal instructions carefully and precisely.
  • Ability to file, post, sort, and organize materials and paperwork.
  • Ability to read and follow product safety information as needed.
  • Ability to exercise discretion and integrity when handling confidential financial information.
  • Ability to communicate professionally with customers, cashiers, and store leadership.

Nice To Haves

  • Six months to one year of similar or related experience.

Responsibilities

  • Provide prompt, friendly customer service by greeting customers and making each interaction positive.
  • Count registers after each cashier shift throughout the store and balance each register for cash and coin.
  • Place cash pulls in the safe and ensure registers have adequate cash on hand, loaning money from the safe to registers as needed.
  • Sort checks, coupons, payouts, and charges and place them in the appropriate register files.
  • Calculate cash overages and shortages and investigate discrepancies.
  • Approve checks written for cash or payment of merchandise purchases.
  • Reconcile money orders, Western Union, utilities, bank cards, gift cards, and other applicable items.
  • Perform register operations and stay knowledgeable about look-up numbers, department numbers, and item features.
  • Troubleshoot mechanical register issues, such as receipt paper jams, and act as a cashier where applicable.
  • Train cashiers and maintain an ongoing training program.
  • Operate menu-driven computer programs using a mouse, 10-key keypad, and alphanumeric keyboard.
  • Assist in other areas of the store as needed and take on assigned special projects.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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