Cash Accountability

Hy-Vee, Inc.•West Des Moines, IA

About The Position

The Cash Accountability role helps keep store finances accurate and secure. The position counts and balances registers, manages the safe, investigates discrepancies, and ensures cashiers have the resources they need. It requires attention to detail, trustworthiness, customer-service skills, and discretion when handling confidential financial information. The role is primarily performed in a store environment and involves occasional pressure to meet deadlines. A high school diploma or equivalent experience is required. Six months to one year of similar or related experience is preferred. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Ability to add, subtract, multiply, and divide whole numbers accurately and efficiently.
Ability to follow detailed written and verbal instructions carefully and precisely.
Ability to file, post, sort, and organize materials and paperwork.
Ability to read and follow product safety information as needed.
High level of discretion and integrity when handling confidential financial information.
Professional communication with customers, cashiers, and store leadership.

Nice To Haves

Six months to one year of similar or related experience.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Count registers after each cashier shift throughout the store and balance cash and coin in each register.
Place cash pulls in the safe and ensure registers have adequate cash, loaning money from the safe to registers as needed.
Sort checks, coupons, payouts, and charges and file them in the appropriate register files.
Calculate cash overages and shortages and investigate discrepancies.
Approve checks written for cash or merchandise purchases.
Reconcile money orders, Western Union, utilities, bank cards, gift cards, and other applicable items.
Perform register operations and remain knowledgeable about look-up numbers, department numbers, and item features.
Troubleshoot mechanical register issues, such as receipt paper jams, and work as a cashier when applicable.
Train cashiers and maintain an ongoing training program.
Operate menu-driven computer programs using a mouse, 10-key keypad, and alphanumeric keyboard.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.