DMV - Accountability Auditor
About The Position
The North Carolina Division of Motor Vehicles is looking for motivated and energetic people to join our team. Start an exciting new career with an organization that is on the move! The DMV Program Accountability Auditor performs financial, operational, and compliance audits of DMV offices, contracted agencies, and authorized business partners throughout North Carolina. Under the direction of the DMV Program Accountability Audit Manager, the DMV Program Accountability Auditor travels statewide to conduct audits of 129 Contract License Plate Agencies (LPAs), State Registration Offices, 113 Driver License Offices (DLOs), Online Dealers (OLDs), and other assigned entities to determine compliance with applicable State laws, DMV policies and procedures, contractual requirements, and established financial and operational controls. The position may also require overnight and out-of-state travel to conduct audits of authorized Out-of-State Online Dealers and leasing companies. The DMV Program Accountability Auditor works independently to plan, schedule, coordinate, and complete assigned audits within established timeframes. Audit responsibilities include reviewing State funds, daily collections and deposits, financial reconciliations, accountable inventory, dealer accounts, transaction records, supporting documentation, fees, internal controls, and other operational activities. The DMV Program Accountability Auditor analyzes records to identify discrepancies, control weaknesses, financial risks, and noncompliance; discusses findings with appropriate personnel; provides technical guidance and training when necessary; and prepares clear and comprehensive audit reports for management review. The DMV Program Accountability Auditor may conduct or assist with investigations involving missing funds or inventory, suspected embezzlement, employee or contractor misconduct, internal control deficiencies, or other alleged wrongdoing. The position may require an immediate response to robberies, break-ins, inventory losses, or other significant incidents affecting DMV operations. The DMV Program Accountability Auditor may also assist with the opening, relocation, or closing of License Plate Agencies, participate in special projects and program reviews, and testify in court regarding audit findings, investigations, or DMV records when required. The successful candidate must possess strong analytical, organizational, written, and verbal communication skills; demonstrate the ability to work independently and exercise sound judgment; and be able to manage multiple assignments and frequent statewide travel. The program area for this position includes one or more of the following: experience in accounting, auditing, finance, financial reconciliation, internal controls, regulatory compliance, related business operations, experience with DMV systems and operations, including STARS, SADLS, License Plate Agencies, Driver License Offices, Online Dealers, and/or the experience examination of DMV documents and fees. The program area for this position includes one or more of the following: customer service experience with diverse groups, providing detailed information to the public, working in environments that require interviewing individuals to gather information, and/or having a working knowledge of DMV policies and procedures.
Requirements
- Bachelor’s degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment; or an equivalent combination of training and experience.
- Strong analytical skills.
- Strong organizational skills.
- Strong written communication skills.
- Strong verbal communication skills.
- Ability to work independently.
- Ability to exercise sound judgment.
- Ability to manage multiple assignments.
- Ability to travel frequently statewide.
- Experience in accounting, auditing, finance, financial reconciliation, internal controls, regulatory compliance, related business operations.
- Experience with DMV systems and operations, including STARS, SADLS, License Plate Agencies, Driver License Offices, Online Dealers.
- Experience in the examination of DMV documents and fees.
- Customer service experience with diverse groups.
- Experience providing detailed information to the public.
- Experience working in environments that require interviewing individuals to gather information.
- Working knowledge of DMV policies and procedures.
Nice To Haves
- Working knowledge of the principles and practices of public and business administration.
- Experience with accounting practices and procedures.
- Demonstrated ability to initiate and install administrative programs and procedures and to evaluate their effectiveness.
- Demonstrated ability to exercise judgement and discretion in establishing, applying, and interpreting policies and procedures.
- Demonstrated ability to establish and maintain effective working relationships with agency personnel, officials, and the public.
Responsibilities
- Performs financial, operational, and compliance audits of DMV offices, contracted agencies, and authorized business partners.
- Travels statewide to conduct audits of Contract License Plate Agencies (LPAs), State Registration Offices, Driver License Offices (DLOs), Online Dealers (OLDs), and other assigned entities.
- Determines compliance with applicable State laws, DMV policies and procedures, contractual requirements, and established financial and operational controls.
- May require overnight and out-of-state travel to conduct audits of authorized Out-of-State Online Dealers and leasing companies.
- Works independently to plan, schedule, coordinate, and complete assigned audits within established timeframes.
- Reviews State funds, daily collections and deposits, financial reconciliations, accountable inventory, dealer accounts, transaction records, supporting documentation, fees, internal controls, and other operational activities.
- Analyzes records to identify discrepancies, control weaknesses, financial risks, and noncompliance.
- Discusses findings with appropriate personnel.
- Provides technical guidance and training when necessary.
- Prepares clear and comprehensive audit reports for management review.
- May conduct or assist with investigations involving missing funds or inventory, suspected embezzlement, employee or contractor misconduct, internal control deficiencies, or other alleged wrongdoing.
- May require an immediate response to robberies, break-ins, inventory losses, or other significant incidents affecting DMV operations.
- May assist with the opening, relocation, or closing of License Plate Agencies.
- Participates in special projects and program reviews.
- May testify in court regarding audit findings, investigations, or DMV records when required.
Benefits
- The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation.
- The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
