Caseworker

Wayne Township Trustee Office Allen County•Fort Wayne, IN

2d•$20 - $21

About The Position

Wayne Township Caseworker works directly under the Director of Intake/Case Management. Caseworkers administer and processes client cases as needed for Township Assistance. Caseworkers are responsible for assisting clients with Wayne Township process for gaining needed resources. Caseworker duties include acknowledging and processing clients' requests for assistance.

Requirements

Ability to operate general office equipment.
Experience in word processing and messaging systems.
Excellent written and verbal communication skills.
Ability to diplomatically interact with people with diverse cultural, financial, and educational backgrounds.
Ability to use basic mathematical skills (addition, subtraction, multiplication, division - including prorating) in various units of measure, using whole numbers, common fractions, decimals, and percentages.
Excellent organizational skills and time management skills.
Excellent interviewing skills.
Ability to work well under pressure.
Experience in customer service.
Valid driver's license

Nice To Haves

Experience or degree in Social Work, Human Services, or a related field is preferred.
Fluent in English and Spanish or English and Burmese

Responsibilities

Administer and process client cases as needed for Township Assistance.
Assist clients with Wayne Township process for gaining needed resources.
Acknowledge and process clients' requests for assistance.
Represent the Wayne Township Trustee Office with professional and compassionate delivery of social services.
Maintain an excellent understanding of the Wayne Township Trustee Office (WTTO) Eligibility Standards and Indiana Code regarding Townships.
Interview clients and administer assistance (granting and denying) according to WTTO Eligibility Standards.
Efficient use of Township funds.
Maintain confidentiality.
Maintain a good working relationship with, and an excellent understanding of utility, faith-based, and social service agencies/organizations, and the services they provide.
Perform home visits for homebound clients.