Caseworker

The Salvation Army USA Central Territory•Chillicothe, MO

4d•Onsite

About The Position

The Salvation Army's Service Extension Unit in Chillicothe, Missouri, is seeking a Caseworker. This is a part-time position, 19 hours per week, with a starting pay of $15.00 per hour. The Social Services Caseworker will provide intake, assessment, and services to individuals seeking emergency social services (ESS) assistance, including help with food, utility bills, rent or mortgage payments, transportation, clothing and furniture vouchers, prescriptions, and other basic needs. The Caseworker will also network with community agencies, programs, and referral resources to benefit clients and ensure compliance with The Salvation Army, Federal, State, and Local policies and standards.

Requirements

Associate degree in human services field with one (1) year related work experience with some supervisory experience.
Combination of education and experience will be considered.
Outgoing personality with good communication skills.
Ability to work with diverse cultures.
Strong leadership style.
Good organizational skills required.
Commitment to carry out The Salvation Army’s mission is essential.
Working knowledge of computers.
Reliable transportation.
Valid Driver’s License.
Pass TSA MVR check.
Good communication skills as well as the ability to work with diverse and challenging personalities are essential.

Nice To Haves

Knowledge of The Salvation Army and Government, State and community resources is helpful.

Responsibilities

Provide on-site and occasional outreach assistance to clients seeking emergency assistance.
Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources.
Distribute food, vouchers, and/or checks as available to clients for purchases and payments and refer persons to other agencies if assistance is unavailable.
Identify resources available in-service areas and maintain a current community resource guide to provide information and referral services and inform persons of the resources available to them.
Network with community agencies and organizations to maximize services to persons and occasionally liaison between clients, The Salvation Army, and other agencies.
Record electronic and written client information in paper and computer records and maintain client confidentiality.
Record statistical data and provide statistical reports in a timely manner.
Expend ESS funding and in-kind gifts in a manner that conforms to spending deadlines and utilizes tracking methods prescribed by Divisional Social Services. All reports must be submitted in a timely manner.
Maintain food pantry in clean and organized condition. Stock space with food products and distribution supplies.
Direct, schedule, and supervise the volunteer(s) staffing the food pantry.
Communicate social service activities to the community.
Facilitate client application process for seasonal and special assistance as well as community programs.
Participate in seasonal events and resource collection as directed by supervisor.
Provide emergency social services during disaster situations for extended durations and in extreme conditions.
Represent The Salvation Army through the implementation of its mission in all service aspects.
Maintain confidentiality and comply with Safe From Harm guidelines.
Maintain positive work atmosphere by acting and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors. This includes, but is not limited to, such actions as: resolution of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of other’s property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.