About The Position

Implements, maintains, and updates the agency's information and referral system while providing Person Centered Counseling to consumers with multiple Long-Term Service and Support needs. Performs Functional Eligibility Determinations to determine clinical eligibility for Medical Assistance long term services and supports.

Requirements

  • Bachelor's Degree in Social Work, Psychology, Gerontology, or a related field from an accredited college; an equivalent combination of skills, experience and education may be considered, at the discretion of the Agency.
  • Demonstrated ability to establish and maintain effective working relationships with internal staff, providers, and other social service agencies.
  • Demonstrated ability to obtain vital information during an interview to make proper service recommendations.
  • Must have basic computer literacy and keyboarding skills.
  • Demonstrated knowledge of financial entitlement programs, existing health programs and available social services, area wide.
  • Must not be excluded from participation in Medicare, Medicaid, or any other federal health care programs.
  • Must successfully obtain Criminal History from the PA State Police, Child Abuse Clearance from the PA Department of Human Services and FBI Fingerprint Clearance.
  • Ability to observe and recognize verbal and non-verbal signs of physical or mental disorders.
  • Ability to transport oneself in an insured vehicle, as program needs dictate.
  • Ability to interpret detailed medical records and documentation obtained from health care providers.

Responsibilities

  • Provides technical assistance to consumers and families ensuring quality service, social and emotional support.
  • Navigates Pennsylvania Individualized Assessment (PIA) system to request Functional Eligibility Determinations (FED).
  • Conducts coordination with social service agencies and community resources to ensure the appropriate delivery of services to consumers.
  • Conducts follow up to ensure the consumer is following their action plan while encouraging self-direction and self-determination.
  • Make home visits to consumers assisting them with applications while working as a liaison among health and human service professionals.
  • Performs a variety of office tasks and functions required by the agency for successful operations and expeditious delivery of quality services.
  • Conducts Functional Eligibility Determinations with consumers and families and assists in determining level of care and eligibility, to make timely referrals to appropriate agencies.
  • Prepares and submits all required program forms, documentation, and correspondence in an accurate and timely manner.
  • Completes case assignments in the time frame determined by the Office of Long-Term Living.
  • Completes registration in SAMS for all new consumers requesting assistance from the AAA.
  • Assists consumers with necessary correspondence and contacts to ensure protection of their rights and benefits.
  • Prepares and submits all required reports, program forms, documentation, and correspondence in an accurate and timely manner.
  • Links consumers to community-based services and resources.
  • Receives referrals from various sources, i.e., nursing facilities, personal care homes, physician’s offices, hospitals, etc. for consumers who need AAA services and programs other than those provided by the AAA.
  • Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.

Benefits

  • Medical and dental benefits for eligible employees.
  • Retirement plan with potential for agency match.
  • Tuition discounts with partnering colleges and universities.
  • Career advancement opportunities.
  • Generous time off for eligible employees.
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