Caseworker

The Salvation Army • Quakertown, PA

2d • Onsite

About The Position

The Caseworker plays a vital role in strengthening The Salvation Army’s presence in Bucks County by developing and overseeing impactful programs, managing employees and volunteers, and fostering partnerships with local organizations. This position focuses on enhancing existing initiatives, recruiting, and supporting volunteers, and collaborating with community agencies to expand outreach efforts. The ideal candidate will possess strong leadership, communication, and networking skills, along with a commitment to service. They must be able to work both independently and collaboratively while effectively managing staff and volunteers to uphold The Salvation Army’s mission and values.

Requirements

• High School Diploma or GED, and equivalent retail/resale experience.
• Exemplary customer service skills.
• Must be reliable, trustworthy, outgoing, and have sound decision-making skills.
• Reliable transportation with a clean driving record.
• Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check.
• Completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
• Must understand and support for the Mission of The Salvation Army.

Responsibilities

• Recruiting, training, and managing staff and volunteers for all Quakertown Service Center programs, ensuring effective scheduling and coordination.
• Overseeing the development and implementation of service and seasonal activities while recommending systemic improvements to enhance service delivery.
• Maintaining relationships with funding sources.
• Coordinating programs with community agencies.
• Managing local fundraising efforts such as the Christmas Angel Tree Program and Red Kettle Campaign.
• Conducting client interviews, verifying applications, and providing intake and referral services, ensuring confidentiality and compliance with policies.
• Maintaining records and preparing reports for The United Way and grant donors.
• Overseeing seasonal programs like Camp Recruitment, Back-to-School initiatives, and Christmas assistance.
• Managing The Salvation Army’s Journey of Hope Program.
• Ensuring accurate data entry into relevant databases.
• Serving on committees related to case management and emergency assistance.
• Organizing training events.
• Coordinating with county programs.
• Fostering collaboration with Community Care Behavioral Health.
• Office management, maintaining accurate files, assisting in staff training, and responding promptly to all communications.
• Strengthening community partnerships, expanding outreach efforts, and upholding The Salvation Army’s mission.

Benefits

• Generous paid time off every year that includes: holidays, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• A job with a good purpose!

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED