Arabic Speaking Caseworker - NH Scarborough

Nisa Foundation•Scarborough, ON

7d•Onsite

About The Position

Working from a holistic, culturally, and religiously responsive approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and self-sufficiency.

Requirements

Proficiency in Arabic is required
Communication skills and active listening
Passion for uplifting and supporting women
Resilience
Positive Attitude
Reliability
Emotional Intelligence
Conflict resolution
Strong critical thinking skills
Degree or Diploma in a related human/social service field such as Social work or Social service work OR Child and Youth Care Work and one (1) year of recent related experience. Or an equivalent combination of relevant training, education, and experience.
Social perception to work with individuals who have difficulty expressing their needs.
Demonstrated skills in case management, assessment, and intervention, writing case notes, advocacy, conflict resolution techniques, mediation, de-escalation skills and non-violent crisis management.
Knowledge of crisis-intervention methodologies.
Ability to compromise, negotiate, and work well with others.
Successful candidates must provide a satisfactory Vulnerable Sector Check prior to commencing employment.

Nice To Haves

Current First Aid/CPR Certificate is an asset.
Access to a reliable vehicle is an asset.

Responsibilities

Provide crisis intervention and emotional support to clients; assist clients to assess their situation, provide information and referral to appropriate community resources with a trauma-informed and survivor-centered approach, prioritizing the safety and well-being of the clients.
Conduct assessment, intake and assume case management responsibilities.
For clients who need to leave their homes, assist by giving them access to our home.
Complete risk assessments and assist in developing safety planning for the client. If children are involved, help clients address the needs and safety concerns of their children.
Input client information into database, document accurate records of abuse and maintain up-to-date records of service delivery and client case files.
Track and compile monthly KPI reports.
Advocate on behalf of the client within the legal system, helping them navigate the complex process of obtaining protection, seeking legal assistance, and/or other specific needs of the case.
Provide emotional support, validation, and a safe space for clients to express their feelings and fears.
Help clients regain their sense of self-worth and self-esteem by connecting them with relevant skill-building resources and leading life-skills sessions within the home.
Participate in staff and team meetings, and professional development opportunities as required.