Caseworker II

State of Utah Office of the Governor • Salt Lake City, UT

3d • Hybrid

About The Position

The Division of Aging and Adult Services (DAAS), within the Department of Health and Human Services (DHHS), is looking for an APS Investigator (Caseworker II ) for the Northern Utah Counties. The APS Investigator provides adult protection services (APS) by investigating and assessing allegations of abuse, neglect, and exploitation on vulnerable adults, and documenting investigative findings and client progress toward risk resolution. They conduct Quality Assurance Reviews and carry out other tasks as assigned. This position requires in-state travel as part of the normal workload.

Requirements

• Has at least six months of employment as a case manager or investigator
• Knows investigative techniques and how to implement the techniques
• Background Check Required – You must successfully pass a criminal history check.

Responsibilities

• Requires a Social Service Worker license or a closely related license in the State of Utah.
• This employee will be fully trained and exercise independent judgment and discretion and assess human service needs for elder adults and/or people with disabilities.
• Collect required documentation and fill out application forms for public assistance programs (Medicaid, Medicare, Social Security, SSI, SNAP).
• Assist guardians in accessing pensions and other sources of income.
• Collect and organize client bank statements, bills, and receipts and assist guardian in tracking expenses.
• Check and log balance statements for client personal needs accounts (PNA) at resident facilities to verify fund availability.
• Input historical care date, visitation logs, and financial timelines into the agency database to assist the guardian in preparing court paperwork.
• Assist management in administrative roles.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed