Caseworker, Adult Protective Services

Greater Erie Community Action Committee•Erie, PA

122d•Onsite

About The Position

GECAC Area Agency on Aging is seeking applications for full-time Caseworker positions within the Older Adult Protective Services. This role involves providing advanced professional work investigating reports of abuse, neglect, exploitation, and/or abandonment. The Caseworker will develop service and care plans to manage direct services to clients in emergency or potentially hazardous situations. Responsibilities include gathering and analyzing information on physical, psychological, and social factors contributing to a client's crisis and identifying appropriate resolution methods. The work is performed in accordance with established procedures and regulations, with priorities set and work organized under a supervisor who provides weekly technical assistance. Daily to weekly client contact requires a higher level of expertise and supervision. The position requires good outreach skills, knowledge of community resources and funding source regulations, and the ability to operate a computer in a Windows environment. The role also involves transporting, operating, protecting, and carrying laptop computers during on-call duties and requires travel.

Requirements

Bachelor’s degree in sociology, social work/social welfare, psychology, gerontology, criminal justice, or other behavioral sciences
1-2 years of aging casework experience
Experience in the investigation and resolution of problems in a crisis
Knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint) and Microsoft Teams
Ability to operate a computer in a Windows environment
Must be able to travel
Must have a valid PA driver’s License with full-time access to a private automobile and auto insurance as required by the Agency
Must meet Immigration Law requirements
Must provide Act 33 & 34 and FBI Clearances issued within the past 5 years before hire

Nice To Haves

Crisis services experience
Law enforcement experience
Ability to speak or read languages other than English, especially Spanish or Russian
Familiarity with Zoom and PDF editing software
Experience effectively working remotely

Responsibilities

Taking reports for crisis intervention
Providing direct services to clients who are at risk or in an emergency
Periodically reassessing care plans
Providing general counseling
Making referrals
Investigating reports of abuse, neglect, exploitation, and/or abandonment
Developing service and care plans
Managing direct services to clients in emergency or potentially hazardous situations
Gathering and analyzing information on physical, psychological, and social factors contributing to the client's crisis situation
Identifying appropriate methods for the resolution of the situation
Transporting, operating, protecting, and carrying laptop computers while performing on-call duties