Caseworker, Adult Protective Services

Greater Erie Community Action Committee•Erie, PA

18h

About The Position

GECAC’s Area Agency on Aging is hiring full-time Caseworkers for Older Adult Protective Services. The role involves advanced professional work investigating reports of abuse, neglect, exploitation, and/or abandonment, and developing service and care plans for clients in emergency or potentially hazardous situations. Caseworkers gather and analyze information about physical, psychological, and social factors contributing to a client’s crisis and identify appropriate ways to resolve the situation. Work is performed according to established procedures and regulations, with regular weekly technical assistance from a supervisor. The position involves daily-to-weekly contact with clients who require a higher level of expertise and supervision. The schedule is Monday through Friday, 8:30 a.m. to 4:30 p.m. (7.5 hours daily). The position is budgeted at $23.67 per hour. Candidates must be able to travel and perform on-call duties, including transporting, operating, protecting, and carrying a laptop computer. A valid Pennsylvania driver’s license, full-time access to a private automobile, and auto insurance as required by the Agency are required. Applicants must meet Immigration Law requirements and provide Act 33 and 34 and FBI clearances issued within the past five years before hire.

Requirements

Bachelor’s degree in sociology, social work/social welfare, psychology, gerontology, criminal justice, or another behavioral science.
One to two years of aging casework experience.
Experience investigating and resolving problems in a crisis.
Good outreach skills and knowledge of community resources and funding source regulations.
Knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint) and Microsoft Teams.
Ability to operate a computer in a Windows environment.
Sufficient knowledge to complete the technical skills of the position.
Ability to travel and perform on-call duties.
Valid Pennsylvania driver’s license, full-time access to a private automobile, and auto insurance as required by the Agency.
Must meet Immigration Law requirements.
Must provide Act 33 and 34 and FBI clearances issued within the past five years before hire.

Nice To Haves

Crisis services or law enforcement experience.
Ability to speak or read languages other than English, especially Spanish or Russian.
Familiarity with Zoom and PDF editing software.
Experience effectively working remotely.

Responsibilities

Take reports for crisis intervention.
Provide direct services to clients who are at risk or in an emergency.
Periodically reassess care plans.
Provide general counseling and make referrals.
Investigate reports of abuse, neglect, exploitation, and/or abandonment.
Develop service and care plans for clients in emergency or potentially hazardous situations.
Gather and analyze information on physical, psychological, and social factors contributing to clients’ crisis situations, and identify appropriate methods for resolution.
Set priorities and organize work in accordance with established procedures and regulations.
Travel and perform on-call duties, including transporting, operating, protecting, and carrying a laptop computer.