Casework Supervisor

MercyFirst•Staten Island, NY

1d•Hybrid

About The Position

MercyFirst is a not-for-profit human and social service agency serving children and families in Brooklyn, Queens, Staten Island, and Long Island. Its Enhanced Family Foster Care program provides out-of-home care through foster parents with specialized training to support children and adolescents, including those with significant emotional, behavioral, or medical needs. The Casework Supervisor supports and supervises assigned Caseworkers and Socio-Therapists working with children and youth, birth families, and foster families. The role is based in Staten Island, reports to the Program Director, and is full-time with a hybrid schedule. The posted annual salary range is $65,000–$70,000, with a $1,000 hiring incentive after 500 worked hours.

Requirements

Master’s degree in social work or a related field.
At least 2 years of related work experience as a supervisor in child welfare.
At least 2 years of foster care work experience.
Knowledge of and/or training in child development stages.
Knowledge of and/or training in family dynamics.
Excellent verbal and written communication skills.
Proficiency in Microsoft Word and Outlook.
Ability to engage with clients.
Understanding of and willingness to commit to the agency’s mission, core values, Sanctuary Commitments, and Diversity, Equity, Inclusion and Belonging (DEIB).

Nice To Haves

A valid driver’s license is strongly preferred.

Responsibilities

Oversee all aspects of assigned cases.
Hire, train, supervise, and evaluate assigned staff.
Coordinate monthly staff meetings.
Assist caseworkers in developing realistic treatment goals for children on their caseloads.
Ensure assigned staff conduct field visits to clients’ homes, schools, treatment centers, and other relevant locations.
Ensure monthly foster home visits to assess quality of care, well-being, and safety in the child’s home environment.
Ensure required services for each child on assigned caseload, including medical, developmental, clinical, and educational services, and monitor outcomes and progress.
Ensure required documentation for case actions, including progress notes, FASPs, Permanency Reports, and Plan Amendments, is completed within established timeframes.
Attend ACS and agency staff meetings and trainings.
Mentor new staff and provide opportunities for shadowing and assistance with required paperwork.
Respond to emergencies as needed or directed.
Attend to budgetary processes.
Maintain program statistics and prepare reports.
Represent the program at relevant community and professional organizations.

Benefits

Comprehensive health insurance package including medical, dental, and vision plans for the employee and family.
403B retirement benefits.
Employer-paid life insurance and long-term disability insurance.
Generous paid time off, including vacation, personal, sick, and 12 paid holidays.
Free employee assistance program through National EAP.
Insurance discounts for staff and their families.
Trainings to support professional and personal development.
Employee wellness program.
Employee recognition activities.
$1,000 hiring incentive after 500 worked hours.