Casework Supervisor - Agency Only

State of Maine • Bangor, ME

2d • $54,579 - $77,459 • Onsite

About The Position

The Division of Vocational Rehabilitation seeks candidates for a full-time Casework Supervisor position. The person hired for this position will be based at the Bangor CareerCenter and will support rehabilitation counselors and other staff in the delivery of vocational rehabilitation services. This position conducts extensive work with partners including individuals with disabilities, families, employers, Clubhouse, and community providers. Given the nature of job responsibilities, certain positions may be subject to fingerprinting as part of the background process, once a conditional offer of employment has been made. The Maine Department of Labor supports success through intentional collaboration, innovative thinking, and adaptability. We value an inclusive, diverse, and accessible workplace where all employees thrive and contribute to the overall success of the agency.

Requirements

• Knowledge of vocational rehabilitation processes and techniques
• Ability to analyze and evaluate service delivery information
• Ability to evaluate and counsel employees
• Ability to train employees
• Knowledge of federal and state laws, rules, and regulations governing rehabilitation programs
• Ability to plan, organize, and delegate work and supervise a staff
• Strategies to effectively work remotely.
• Strong interpersonal, oral and written communication skills.
• Flexibility and problem-solving skills.
• Knowledge of the local labor market.
• Ability to work well as a member of a team.
• Excellent prioritization, organization and time management skills.
• Detail-oriented documentation.
• Frequent local and occasional statewide travel.
• An eight (8) year combination of education, training, and/or experience which demonstrates knowledge of social and rehabilitation casework theories, concepts, and principles and which includes at least two (2) years experience in the practical application of vocational rehabilitation casework practices.

Responsibilities

• Reviews and approves or disapproves acceptances, plans, and closures of cases in order to assist in attaining unit goals and objectives.
• Trains and/or arranges for training in rehabilitation methods and techniques in order to develop and maintain staff proficiency.
• Reviews and analyzes prior case services expenses, available monies, and client population needs in order to establish performance goals, estimate case services financial needs, and submit recommendations to the Regional Director.
• Monitors, assigns, reviews, analyzes, and evaluates the quality and quantity of ongoing vocational rehabilitative casework in order to ensure services provided are adequate and consistent with established policies and procedures.
• Reviews and analyzes the amount, type, and frequency of counselor's service delivery expenditures in order to ensure appropriateness and effectiveness of expenditures.
• Prepares and submits reports to Regional Director on client services and service deliveries in order to provide information.
• Oversees and evaluates employee performance in order to maintain employee effectiveness and efficiency.
• Orients new employees in order to acquaint them with agency operations and activities.
• Confers with and counsels subordinate staff on rehabilitative casework in order to identify problems, formulate solutions, and exchange information.
• Negotiates and resolves disputes between counselors and clients in order to minimize client appeals and maintain appropriate service delivery.
• Develops, implements, monitors, and reports on technically difficult client rehabilitation programs in order to document program activities and provide information.
• Develops and recommends policies and procedures in order to improve program.
• Analyzes, identifies, assesses, and modifies program services in order to ensure program goals and objectives are met.
• Implements and complies with human resource laws, policies, procedures and practices such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety.

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree