Casework Supervisor

Center Point•San Pablo, CA
•Onsite

About The Position

Center Point is seeking a compassionate and experienced Casework Supervisor for its new Contra Costa County Day Reporting Center in San Pablo, California. The program is under contract with the California Department of Corrections and Rehabilitation (CDCR), Division of Rehabilitative Programs (DRP), and serves adults on parole. The Casework Supervisor oversees casework functions and supervises direct-service staff. The role ensures participant services, documentation, treatment methodologies, and case management practices align with evidence-based practices and CDCR DRP contract requirements. The supervisor provides daily oversight and support to multidisciplinary staff, including Caseworkers, Community Navigation staff, AOD Counselors, and CBT Facilitators. The position also supports quality assurance, case conferencing, staff development, and coordination with CDCR, parole, and community partners to promote participant success and reduce recidivism. The Casework Supervisor will help establish program operations, workflows, staff training processes, and a positive team culture that supports high-quality service delivery.

Requirements

  • Bachelor’s degree in Social Sciences or a related field from an accredited college or university and at least two years of experience supervising casework staff working with justice-involved individuals; alternatively, at least six cumulative years of full-time counselor experience in a program serving justice-involved populations.
  • Knowledge of evidence-based practices, including case management, Motivational Interviewing, Cognitive Behavioral Therapy (CBT), and rehabilitative service delivery.
  • Knowledge of screening, assessment, treatment planning, and documentation protocols.
  • Strong leadership, organizational, communication, and problem-solving skills.
  • Ability to maintain compliance with CDCR DRP contract requirements and agency policies.
  • Proficiency with Microsoft Office Suite and electronic documentation systems.
  • Ability to successfully complete and pass a DOJ Live Scan background clearance.
  • Valid California driver’s license with no serious infractions within the past four years.
  • Ability to be insured under the agency’s automobile insurance policy.
  • Access to reliable personal transportation for work-related duties.
  • Current TB clearance and CPR/First Aid Certification, or ability to obtain certification upon hire.

Nice To Haves

  • Experience working with justice-involved individuals, particularly adult parole populations.
  • Experience supervising multidisciplinary staff and coordinating participant services.

Responsibilities

  • Manage casework functions and supervise casework staff serving adults on parole.
  • Monitor treatment service methodologies and ensure evidence-based practices are consistently used.
  • Develop and monitor procedures for participant documentation and case management activities.
  • Ensure the Case Management Plan (CMP) process is properly implemented and followed.
  • Participate in multidisciplinary case conferences and participant reviews.
  • Supervise screening, assessment, referral, and follow-up activities for DRC participants.
  • Provide training, coaching, and support to Caseworkers and other DRC staff.
  • Review assessments, progress notes, treatment plans, case documentation, and discharge summaries for quality and compliance.
  • Coordinate quality assurance activities and assist with corrective action plans when needed.
  • Assist with monitoring vocational, counseling, and support service activities.
  • Collaborate with CDCR staff, parole agents, community providers, and other stakeholders.
  • Assist with program reports, data collection, and documentation monitoring.
  • Support program operations and staff supervision in the absence of the Program Director.
  • Perform other duties as assigned.

Benefits

  • Highly competitive compensation.
  • Medical, dental, and vision coverage.
  • 17 days off for PTO/sick time, increasing with tenure.
  • Paid holidays.
  • 401(k) with matching contribution.
  • Life insurance program.
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