Case Worker (7138)

THE SALVATION ARMY•Archdale, NC

7d•Onsite

About The Position

Monitors assigned caseload of clients participating in an emergency day shelter program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

Requirements

Associate degree or two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field
Two years’ experience working in a social or public service environment with case management experience
Any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Responsibilities

Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtains pertinent information and establish program goals for eligible clients; refers applicants to internal case management specialists, and/or other agencies if not appropriate for program.
Develops client intake for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate.
Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, and movement; receives incident reports and enforces disciplinary actions for infractions of the emergency day shelter.
Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc.
Refers clients to appropriate programs or other agencies based on clients needs and in accordance with their program plan.
Completes discharge plans of clients exiting the program; transfers file contents to non-active file.
Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies social security cards, picture identification cards, payroll statements, utility bills, etc.
Prepares and maintains client files documenting pertinent client information; prepares and maintains records of clients’ progress in files; completes assessment forms, monthly client statistics and progress notes; enters pertinent information into the established Homeless Management Information System (HMIS).