Case Worker

Milwaukee Rescue Mission•Milwaukee, WI

23h•Onsite

About The Position

Joy House, a division of the Milwaukee Rescue Mission, provides emergency and long-term support to women and children. The organization focuses on nourishing and nurturing guests through training, education, and spiritual guidance to help them build better lives. This full-time Case Worker position is for a Christian woman with a passion for working with the homeless. Case Workers will offer one-to-one advocacy and case management to guests and their children.

Requirements

Mature Christian Woman with a servant’s heart who is able to relate well with others in a diverse population
Undergraduate degree in applicable field (social work, psychology, sociology, nursing, women's ministry) preferred
3-5 years case management experience in related field
Ability and willingness to share the gospel
Culturally competent and relational with excellent organization, interpersonal communication and mentoring skills
An authentic, eager and influential role model with the ability to motivate and inspire
Computer literacy; competent working with database software and MS Office applications: Outlook, Word, Excel, PowerPoint
Ability to case note clearly and according to best practices
Ability and willingness to follow instructions, to be flexible and a team player
Ability to assist with resident quarantines and clean ups
Have a genuine concern for the salvation and spiritual welfare of Milwaukee Rescue Mission guests
A workplace demeanor consistent with a Christian church environment: civil, respectful, polite, and responsive
Be in agreement with and subscribe to the MRM statement of Faith and the MRM Statement of Biblical Convictions
Be a committed follower of the Lord Jesus Christ, which is evident in personal testimony and Christian conduct
Pass a pre-employment background check and drug test

Nice To Haves

Undergraduate degree in applicable field (social work, psychology, sociology, nursing, women's ministry)

Responsibilities

Meet one-on-one with assigned guests, formally at least once per week and informally daily, to provide advocacy and case management
Work with community agencies and individuals to refer and inform guests of available resources
Assist with locating housing, employment and other resources necessary to gain self-sufficiency
Assess physical, spiritual and emotional needs of guests and assist with goal setting and direction in how to realize those goals
Ensure the gospel has been clearly communicated and understood by each guest
Provide spiritual mentoring
Schedule and execute intake of new guests
Maintain complete file records, case notes and forms of assigned guests to maintain communication and provide guests easy access to resources
Help ensure guests understand and follow premise rules and regulations
Work with co-workers as a team to ensure the safety and well being of all guests and maintain order throughout the shift
Assist manager in administering corrective actions with guests
Periodically assist with training of new staff
Assist staff with answering phones
Assist Hospitality team with tasks
Perform breathalyzer tests and urine screenings