Case Worker (5583)

THE SALVATION ARMY•Bryan, TX

1d•Onsite

About The Position

This position is responsible for monitoring an assigned caseload of clients participating in an emergency day shelter program. The Case Worker establishes program plans and goals, evaluates client progress through routine meetings, and serves as an advocate for clients to acquire services that will enable them to functionally cope with their environment.

Requirements

Ability to meet attendance requirements.
Ability to read, write, and communicate the English language effectively.
Ability to perform mathematical calculations.
Ability to type and keypunch information into a computer.
Ability to sort and file documents alphabetically and numerically.
Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
Ability to operate various general office equipment including a telephone, computer and adding machine.
Associate's degree or two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field.
Two years’ experience working in a social or public service environment with case management experience.
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

Monitors assigned caseload of clients participating in an emergency day shelter program.
Establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff.
Serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.
Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements.
Conducts needs assessment, obtains pertinent information and establishes program goals for eligible clients.
Refers applicants to internal case management specialists, and/or other agencies if not appropriate for program.
Develops client intake for clients.
Instructs clients in completing necessary paperwork including goals and/or budget forms.
Completes orientation check-off form and obtains release of information forms when appropriate.
Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions.
Records clients disposition and other pertinent information such as income, expenses, family and work history.
Assists clients in completing applications for assistance.
Photocopies social security cards, picture identification cards, payroll statements, utility bills, etc.
Prepares, completes and processes food, clothing and furniture vouchers for eligible clients.
Directs clients to Family Store or Food Pantry for assistance.
Prepares and maintains client files documenting pertinent client information.
Prepares and maintains records of clients’ progress in files.
Completes assessment forms, monthly client statistics and progress notes.
Enters pertinent information into the established Homeless Management Information System (HMIS).