Casual Case Worker

The Salvation Army Canada and Bermuda Territory•Township of Langley, BC

7d•Onsite

About The Position

This role is focused on individual cases helping clients find solutions to problems of social adjustment that are difficult for individuals to navigate on their own, assisting in establishing goals, monitoring progress, and preparing discharge and other plans. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

Requirements

High School Completion
Social services Diploma or related Diploma or Degree
High proficiency in Microsoft office, Excel, Windows, Email, Housing Searches, Online applications
Minimum one year Experience in frontline social service work
keyboarding/Manual record keeping
lifting/packing clients/residents property/personal effects
engaging in recreational activities
attentive listening and observation of body language
continuously monitoring the environment
multitasking and reading
Ability to work in a fast paced environment, to meet deadlines and cope with stressful situations.
Must be able to lift a minimum of 40lbs
Work in compliance with OHAS Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Nice To Haves

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Responsibilities

Provides supervision and support for clients/residents as required by The Salvation Army and funding contract policies and procedures.
Builds relationships with clients of The Salvation Army Stevenson House Emergency Shelter and, in conjunction with the Caseworkers, and outreach workers provide case planning for clients.
Accurately records up to date information for case planning purposes using appropriate methods; maintains BC Housing database HIFIS, logbooks, progress notes and completes incident reports.
Engages with unsheltered homeless individuals and those at risk for homelessness and provide supports which will help stabilize their life.
Assess client’s needs and provide ongoing support, advocacy, and follow-up.
Assist individuals to locate rental housing and ensure that applications are complete.
Encourages and supports clients in developing new skills and making positive lifestyle changes.
Provide direct or referrals to life skills training, personal health, hygiene, household management, financial management, crisis intervention and problem solving, and follow-up with each individual.
Monitors client’s progress towards goals and objectives through motivation and mentorship.
Performs client intakes and prepares discharge plans for shelter clients.
Provide follow-up supports to ensure individuals have successfully transitioned to housing and receive related health and social services programs and services.
Assists with daily operations, providing support and security at Stevenson House.
Accompany clients to appointments and off-site services to clients (i.e. medical, income assistance, legal, housing search).
Provide VAT interviews to clients.
Collaboration and coordination of services with appropriate community agencies.
Assist clients in the replacement of their lost or stolen identification.
Maintains accurate client files, reports and statistical records.
Performs other duties as assigned.