Case Worker Outreach

Brown Medicine•Pawtucket, RI

1d•$20 - $33•Onsite

About The Position

Under the supervision of the Program Manager and/or Team Leader, the Case Worker Outreach provides case management, rehabilitation, crisis intervention, and outreach services to adults with serious long-term mental illness in home, office, and community settings. The role collaborates with psychiatric and allied mental health staff in assessment, diagnosis, intervention, and treatment planning, and conducts substance abuse treatment in accordance with the 12 core functions of substance abuse counseling as defined by the ICRC. The position provides and coordinates clinical interventions and treatment services for clients on the Mobile Treatment Team caseload, including resource linkage and development, skill teaching, psychoeducation, support with daily living, and assistance with housing, employment, finances, healthcare, transportation, and social activities. It conducts ongoing assessment of clients’ mental health and substance abuse needs, monitors treatment response and medication use, and coordinates crisis and emergency psychiatric services. The role documents services and treatment implementation in accordance with Gateway policies, procedures, and MTT Medicaid guidelines; participates in treatment planning and agency or community meetings; and assists with discharge planning. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with rotating weekend and holiday coverage. Daily hours are 8, and driving is required. A valid driver’s license and use of a car during normal working hours, or another means of transportation to perform the job’s major functions, is required, as is automobile liability insurance coverage meeting state regulations. Brown University Health employees are expected to role model the organization’s values of Compassion, Accountability, Respect, and Excellence.

Requirements

Associate’s degree required.
Valid driver’s license and use of a car during normal working hours, or other means of transportation to complete major job functions.
Automobile liability insurance coverage for the vehicle used, in accordance with state regulations.

Nice To Haves

Bachelor’s degree preferred.
Two years of experience in Human Services preferred.
Experience working with individuals with substance abuse, sexual abuse, and/or involvement with the criminal justice system preferred.

Responsibilities

Provide case management, rehabilitation, crisis intervention, and outreach services to adults with serious long-term mental illness in home, office, and community settings.
Collaborate with psychiatric and allied mental health staff in assessment, diagnosis, intervention, and treatment planning.
Conduct substance abuse treatment in accordance with the ICRC’s 12 core functions of substance abuse counseling.
Provide clinical interventions, including resource linking, resource modification and development, skill teaching, and programming for clients on the Mobile Treatment Team caseload.
Assist clients with accessing financial benefits, medical and dental care, employment, affordable housing, social supports, social and leisure activities, and applying daily living skills in real-life settings.
Conduct comprehensive clinical assessments and develop interventions for substance abuse, sexual abuse, symptom management, and family support and education.
Assess suicidal and homicidal behavior and coordinate emergency psychiatric services promptly, documenting interventions, alternatives considered, and client and family or agency responses.
Provide, coordinate, and monitor treatment services for assigned cases, including at least 22 hours of direct face-to-face services with clients to meet the stated productivity requirement.
Document progress notes and treatment implementation according to established procedures and the Individual Treatment Plan.
Coordinate care prescribed in treatment plans through documented contact and activities with clients, families, Gateway staff, consultants, schools, and other human service and medical organizations.
Participate in treatment planning by completing assessments on time, scheduling and attending meetings, and using assessment information and diagnostic results to help develop plans.
Provide psychoeducational services to clients and their families or significant others on topics such as mental illness, alcohol and substance abuse, parenting, and behavior management.
Deliver therapeutic, counseling, and case management services as scheduled, responding to client issues and behaviors and adapting treatment to client needs and changing circumstances within the Individual Treatment Plan.
Assist with discharge planning and maintain medical records in accordance with Gateway policies, procedures, MTT Medicaid guidelines, confidentiality requirements, and client rights procedures.
Attend scheduled community and agency meetings, daily staff organizational and treatment-planning review meetings, and weekly general staff meetings; participate in designated agency and inter-agency committees.
Arrange services with other agencies as specified in client treatment plans.
Assess clients’ symptoms and responses to treatment on an ongoing basis; provide problem solving, side-by-side services, skill training, supervision, encouragement, and environmental adaptations for daily living.
Help clients find and maintain safe, affordable housing, including apartment hunting, roommate searches, landlord negotiations, cleaning, decorating, and obtaining necessities.
Teach money management, including budgeting and bill paying, and help clients access financial services.
Help clients access reliable transportation, including obtaining a driver’s license and car, arranging cabs, using bus lines, and finding rides.
Support clients in establishing and effectively using primary care and dental providers.
Plan, structure, and prompt social and leisure activities during evenings, weekends, and holidays.
Monitor medication use to ensure clients understand prescribed dosages, monitor side effects, and take medication as directed.
Prepare for supervision by completing assigned tasks and formulating questions.
Perform other duties and responsibilities as assigned or needed.