Case Worker – Emergency Assistance @ Southland

The Salvation Army USA Central Territory • Grandview, MO

1d • Onsite

About The Position

Responsible for interviewing, evaluating and administering aide to clients seeking assistance with emergency needs.

Requirements

• High School diploma.
• A minimum of two years of college work in Human Services, with a bachelor’s degree preferred.
• A combination of training, education, and experience equivalent to the knowledge base achieved by the above standard is acceptable at The Salvation Army’s discretion
• Two years’ experience working with low income and minority populations
• Must complete The Salvation Army’s Caseworker Certification Program within 90 days of hire
• Must have positive interpersonal relations skills
• Must have the capacity to relate to people with dignity and respect in a non-judgmental manner
• Must possess and demonstrate the ability to communicate effectively, orally, and in writing
• Must have the ability to work independently and with other staff members
• Ability to operate essential office equipment including telephone, personal computer, copier, fax and scanning equipment
• Must possess a valid driver's license from the state in which you reside.
• Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Nice To Haves

• A bachelor’s degree preferred.

Responsibilities

• Receive calls and visitors to The Salvation Army
• Screen potential clients for immediate emergency assistance needs
• Pre-qualify requests for emergency assistance needs of individuals and families including a determination of their eligibility through scheduled appointments, interviews, contacting third-party sources, and evaluating and verifying all information
• Make referrals to other agencies by following the guidelines and procedures of The Salvation Army
• Assist clients in completing an application for emergency assistance, USDA program, Christmas sign-ups, etc.
• Track all monies spent in their respective spreadsheets, i.e., EFSP, grants, Salvation Army designated fund, etc.
• Maintain an accounting of all funds received and distributed from the emergency assistance account via spreadsheets, back up documentation, and input into MAAC Link.
• Assist the Corps Officer in preparing all EFSP files for submission annually, keeping extra copies of all documentation
• Submit a monthly statistical report of all emergency assistance transactions to the Corps Officer for entering into TSA Statistical System
• Establish and cultivate professional community agency relationships with other helping agencies in the community
• Work closely with the Pathway Of Hope (POH) case manager and refer clients to POH
• Coordinate and assist in seasonal outreach with officers, staff and other agencies
• Purge and store files annually
• Refer clients to the Corps Officer in times of spiritual need
• Complete other assignments as directed by the Corps Officer as necessary to the goal of assisting clients on the road to self-sufficiency

Benefits

• Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED