Case Worker

Salvation Army Careers•Oakland, CA

1d•Onsite

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The purpose of this position is to provide support and coordination for children and youth at the Garden Street Family Shelter.

Requirements

Ability to speak and write the English language at a high and professional level
High degree of confidentiality
Computer literate in Microsoft Office applications Word, Excel and Outlook preferred
Excellent communication skills, both written and verbal.
Excellent and professional telephone etiquette and presence
High degree of organizational skills
Approach problem solving creatively
Strong ability to utilize a high level of time management and handling multiple tasks
High school diploma
Minimum three (3) years experience in social services, case management, child services or related field
Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
Must be 21 years or older
Complete The Salvation Army vehicle course training

Responsibilities

Coordinate care coordination of for shelter children and youth
Coordinate case services with county social workers
Prepare and plan children’s activities for school break (Winter, Spring, Summer, etc.)
Transport students to and from school, if needed
Refer at-risk children to partner agencies for intervention
Serve as a liaison to local school and school districts
Coordinate educational supports for school aged children
Coordinate volunteer mentors/tutors for educational supports
Serve on Emergency Disaster Services (EDS) team
Monitor and observe participants for safety and program policy compliance
Maintain and organize facility logs (write-ups, overnights, etc.)
Maintain accurate participant records in various information management systems; and generate reports as requested
Coordinate on-site recreational activities and maintain good relationships with families
Serve as liaison between the shelter and Oakland Garden Street Corps
Serve and participate on the case conference team
Maintain and execute confidential information according to HIPPA standards
Maintain a highly detailed and organized filling system
Answer phone, handle routine questions and direct calls
Utilize harm reduction and trauma informed care principles
Maintain a professional image and procedures for the front office
Complete written documentation of participant infractions
Maintain a neat and organized filling system
Check and respond to emails and voicemails on a regular basis
Adhere to confidentiality standards
Other duties as assigned