Case Processing Manager, Team Lead (PV Manager)
About The Position
PrimeVigilance is a global pharmacovigilance specialist dedicated to patient safety. Our teams assist clients in navigating complex regulations and ensuring patient safety throughout the drug lifecycle, from development to post-marketing surveillance. We focus on processing and interpreting safety data to identify critical signals and provide actionable insights. This role involves supporting project team activities, managing assigned ICSR staff, creating and maintaining project-specific KPIs for ICSR activities, proposing process changes, managing ICSR deviations, reviewing data accuracy, and acting as a Subject Matter Expert (SME). The position also involves supporting the RA & PV Network Department, potentially serving as the Local Contact Person for Pharmacovigilance (LCPPV) and Person Responsible for Local Screening (PRLS) for a designated language.
Requirements
- Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
- 5-6 years of work experience in pharmacovigilance
- Minimum 3 years of work experience in a line manager role
- Excellent communication (written and verbal) skills
- Organization skills, including attention to details and multitasking
- Delegation skills
- Planning and time management
- Technical skills
- Team working
- English – fluent (spoken, written)
- Advanced literacy (MS Office)
Responsibilities
- Providing support to other activities undertaken by the project team on behalf of the client and the company
- Line Manages assigned ICSR staff
- Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency)
- Proposes process changes to ICSR Operational Lead
- Manages ICSR deviations with ICSR Operational Lead support
- Reviews trackers and timesheet data and ensures accuracy
- Is involved in ICSR processing and 2nd QC of cases
- Support other departments, as approved and instructed by ICSR Operational Lead
- Operates as the assigned team SME and supports other SMEs
- Supporting the RA & PV Network Department as needed, including acting as the LCPPV (Local Contact Person for Pharmacovigilance) for the specified country and taking on the role of PRLS (Person Responsible for Local Screening) for the designated language, as agreed with the line manager
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
