Case Monitor, Assisted Outpatient Treatment

City of New York • Long Island City, NY

6d • Hybrid

About The Position

The Office of Assisted Outpatient Treatment (AOT) is responsible for the management and oversight of the Assisted Outpatient Treatment Program in New York City. The New York State Legislature passed Kendra’s law as an amendment to the Mental Hygiene Law to allow for outpatient civil commitment of individuals with histories of serious mental illness, difficulty engaging in rehabilitation, and who present high risk to themselves or the community. The program enables these individuals to live safely in the community, avoid repeated inpatient hospitalizations, and ensure they have access to comprehensive outpatient services. Case Monitors ensure compliance of court orders and voluntary agreements for those individuals determined to be eligible for the program and monitor the mandated services effectively and efficiently for this high-risk population.

Requirements

• Licensed as a Licensed Clinical Social Worker (LCSW) and/or Licensed Master Social Worker (LMSW) to practice social work as operated by the Department of Mental Hygiene agencies.
• Graduation from an accredited graduate school of social work as evidenced by a master's degree or certificate and four years of full-time paid experience in public health, medical or psychiatric social work, at least two years of which must have been in a supervisory, administrative or consultative capacity.
• Within 18 months of the date of appointment, all candidates will be required to obtain a certificate as Certified Social Worker (CSW) issued by the New York State Department of Education.

Nice To Haves

• Extensive knowledge of community mental health resources.
• Familiar with mental health terminology.
• Strong interpersonal and communication skills.
• Strong organizational and time management skills.
• Ability to interface with service providers from all sectors of the service system.

Responsibilities

• Monitor consumer adherence to court order and treatment plan.
• Monitor weekly contact with Care Coordinator (CC), Assertive Community Treatment (ACT), or Intensive Mobile Treatment (IMT) to ensure that all service providers are fulfilling their required responsibilities.
• Verify consumer services monthly by completing the monthly service verification.
• Assist in the development of treatment plans and ensure their timely completion.
• Document any changes to the treatment plan as needed and in consultation with AOT psychiatrists during the order.
• Monitor, follow-up, and document significant events timely and according to the policy and procedure guidelines.
• Facilitate involuntary transport of consumers by documenting the legal basis for transport and providing a brief psycho-social for the hospital emergency department who will evaluate the consumer.
• Participate in case conferences to discuss consumer eligibility for AOT as well as progress under the court order.
• Maintain consumer electronic and hard cover record.
• Collaborate with other treatment/service providers and/or hospitals regarding current consumers.
• Conduct investigations to determine whether the consumer meets legal criteria for an order for Assisted Outpatient Treatment.
• Review and approve treatment plans provided by hospitals in consultation with the AOT psychiatrists.

Benefits

• Premium-free health insurance plan
• Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• Public sector defined benefit pension plan with steady monthly payments in retirement.
• Tax-deferred savings program
• Robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior