Case Manager

Northeast Family Services•Portsmouth, NH

3d•$50,000

About The Position

Northeast Family Services is hiring a Case Manager to serve as a liaison among the treatment team, clients, families, and collateral service providers. The position works in collaboration with clinical team members and reports to the Clinical Supervisor. The role provides and coordinates in-home and community-based services for children, youth, and families in accordance with referrals from DCYF. Positions are available throughout New Hampshire. The Case Manager maintains an assigned caseload, collaborates with DCYF and families on treatment plans, provides parent education and supervised visitation, documents services, and communicates with courts and other providers. The role includes client transportation, an on-call rotation, and flexible scheduling, including early-evening availability. Compensation is up to $50,000, with a $500 stay-on bonus after six months.

Requirements

Bachelor’s degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver’s license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
Access to high-speed, secure internet.
Flexible availability, including early evenings, to accommodate client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting; this experience is preferred.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Work collaboratively with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
Develop and collaborate on treatment plans with measurable, attainable goals in partnership with families and DCYF.
Complete service-delivery documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation to children, adults, and families in home- and community-based settings.
Coach and support parents with effective parenting strategies, children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members.
Assess client risk on an ongoing basis and consult the Clinical Supervisor regarding safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as needed.
Participate in an on-call rotation and respond by phone to provide support to families as utilized.
Document clinical contacts and other documentation in the Electronic Health System.
Perform other duties as assigned.

Benefits

$500 stay-on bonus after six months.
For full-time employees: health, dental, and vision coverage.
Three weeks of paid vacation.
Eleven paid holidays, including Juneteenth, the day after Thanksgiving, Christmas Eve, and New Year's Eve.
Generous sick time, including mental health days.
401(k) retirement plan with up to 4% match.
Voluntary short- and long-term disability insurance.
Voluntary life insurance.
Mileage reimbursement.
Annual longevity award consisting of a monetary bonus and a vacation day.
Company-provided laptop and cell phone.
Opportunity for professional growth.
Supervision for licensure.
Tuition reimbursement.
Personal cell phone discount.