Case Manager | Veteran Services

Collaborative Support Programs•Clifton, NJ

7h•Onsite

About The Position

CSPNJ, a mental health nonprofit agency, is looking for a Veterans Case Manager. Under the direction of the Director of Veterans, the Case Manager delivers in-person supportive services designed to help veterans maintain independence and achieve their full potential. The Case Manager supports veterans in maintaining housing stability across Bergen, Hudson, and Passaic counties.

Requirements

Bachelor's degree in mental health/human service discipline or High School Diploma / GED with equivalent work experience.
The ability to write clear, concise, and accurate billable progress notes.
Exceptional time management skills to be able to support the needs of multiple veterans.
Knowledge of poverty and homelessness causes, trends, issues and solutions.
Strong expertise in strengths-based, solution-focused practice.
Strong verbal and written communication skills.
Knowledge and experience working with diverse cultures and ethnicities.
Must be proficient in MS Office products, as well as general computer literacy.
Proven ability to engage and support individuals with mental health diagnoses using empathy, professionalism, and trauma-informed practices.
MUST have valid NJ Driver’s License with acceptable driving record.

Nice To Haves

Certified Peer Specialist (CRSP) plus 1 year of related work/life experience preferred.
Bilingual skills are a plus!
Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others.

Responsibilities

Record observations, veteran information, and services provided in daily shift notes, weekly progress notes, and other required documentation as needed.
Follows team protocol for documenting and recording eligibility assessments (BVH Prioritization Tool, housing barriers assessment tool, and housing stabilization plan developed by DCA).
Assess veterans’ daily living skills and provide individualized instruction in areas such as budgeting, cooking, laundry, cleaning, shopping, personal hygiene, and self-advocacy as needed.
Conduct crisis intervention as necessary and connect veterans with appropriate emergency services.
Participate in community outreach and education efforts to raise awareness of homeless veterans and services.