Case Manager

Cb•Tempe, AZ

7d•Hybrid

About The Position

This position requires knowledge of case management and working with the homeless population. The Case Manager assists clients in identifying areas of need and prioritizing meeting those needs. They develop individual case management plans, coordinate services through in-house or community referrals, and may secure supplementary information such as medical records. The role also involves assisting with transportation, serving as a liaison with community resources, and coordinating with local coalitions to fulfill project goals. The Case Manager prepares reports, monitors client progress and case files, establishes working/referral networks, and promotes a positive image of NCHP. Duties include conducting office, home, and field visits to Veterans, and other duties as required.

Requirements

Minimum Associate’s degree or working on a Bachelor’s degree in Human Services with 2 years of experience working with the homeless population.
Experience working with various types of ethnic groups.
Pass drug screening.
Reliable transportation.
Familiarity with community resources.
Provide three letters of reference.
Maintain regular attendance.
Able to perform work activities in a high-pressure and time-sensitive environment.
Ability to manage time effectively.
Ability to coordinate the provision of client services.
Ability to work as part of a team.
Able to deal with difficult clients.
Creative problem solver, able to take direction, and able to monitor client case files.
Ability to monitor the timely delivery of services to the client.
Excellent communication skills.
Above-average computer skills.

Nice To Haves

Preferred Bachelor’s degree in Human Services and 1 year of experience providing case management to the homeless population.

Responsibilities

Assists clients in identifying areas of need and prioritizing meeting the needs.
Develops an individual case management plan.
Coordinates services delivering thru in-house or community referrals.
May secure supplementary information such as medical records, etc.
Assists with transportation.
Serve as liaison with community resources.
Coordinates with local coalitions in fulfilling project goals.
Prepares reports on a timely basis.
Monitors progress and oversees client case files.
Establishes working/referral networks.
Promotes a positive image of NCHP.
Conduct office, home, and field visits to Veterans.
Other duties as required.