Case Manager (53077)

Westcare • Visalia, CA

17d • Hybrid

About The Position

The Case Manager is primarily responsible for managing a caseload of Veterans who are homeless. This role involves case management activities such as linking veterans with services within the Veterans Administration and the community, maintaining case records, and facilitating educational groups. The position may also require conducting screenings, completing intake assessments, monitoring program processes, and intervening when necessary. The Case Manager will serve as an active part of the San Joaquin Valley Veterans (SJVV) case management team and carry out all required responsibilities.

Requirements

• Ability to work collaboratively with others in a manner that is pleasant and professional.
• Ability to work well in a team environment.
• Ability to exercise good judgment and discretion.
• Ability to operate and document in Microsoft Word, Excel and Outlook program formats.
• Ability to respond as needed to crisis situations in an efficient manner.
• Ability to complete work tasks within scheduled work hours.
• Demonstrated ability to work with the underserved populations.
• Willing to seek out new work projects and contribute ideas and efforts to the constant improvement of WestCare services.
• Professional appearance and demeanor.
• One (1) year experience in case management.
• High School Diploma or its equivalent is required.
• Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.
• CPR Certification, First Aid Certification, and an annual Tuberculosis test.

Nice To Haves

• Military/Veteran preferred.
• Graduation from an accredited two-year college with a degree in Psychology, Social Work, Rehabilitation Counseling or a related field is preferred.

Responsibilities

• Serve as an active part of the San Joaquin Valley Veterans (SJVV) case management team and carry out all required responsibilities as needed.
• Support an active caseload of homeless veterans and/or veterans that are currently in danger of becoming homeless.
• Create individual plans, monitor and update plans weekly, and have exit plans.
• Participate in case staffing decisions regarding current strengths and resources and the need for additional resources.
• Conduct assessments and coordinate referrals and placements of eligible veterans to appropriate programs and facilities.
• Educate and refer individuals to community agencies and businesses that appropriately address needs for food, clothing, employment, transportation, etc.
• Assist veterans with establishing or re-establishing support systems within their community.
• Participate in outreach efforts, including street outreach.
• Act as advocate on behalf of the veterans to improve access to needed community services.
• Practice, conduct curriculum including, Life Skills groups, money management, parenting classes and communication improvement classes.
• Coordinate and partner with community resources to promote the well being of the veterans (i.e. WestCare, Tulare and Kings County, VA, Vet Center, FMCoC).
• Develop and maintain working knowledge of available community resources and act as liaison.
• Administer urine testing for drug/alcohol levels, as necessary.
• Complete documentation of services on provided forms in a timely manner.
• Conduct outreach activities in the community, including street outreach.
• Assist other WestCare staff as needed in a collaborative manner to promote cooperation and portray a professional image to the community.
• Promote "SJVV" into the veteran community through various resources such as public speaking, websites, articles, emails, and personal networking.
• Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.

Benefits

• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED