Case Manager (District Attorney's Office)

Douglas County, Colorado•Castle Rock, CO

About The Position

The Case Manager supports adult and juvenile participants in successfully completing the District Attorney’s Office diversion program. The role coordinates internal and external services, connects participants with community resources, develops relationships with community-based providers, participates in multidisciplinary meetings, provides educational advocacy, maintains participant records, facilitates restorative justice practices, and assists with intake appointments. The caseload may include clients with high-acuity mental health navigation needs, youth charged with sex offenses, and lower-risk clients participating in restorative justice practices. The Case Manager collaborates with clinical staff and external treatment providers to create individualized plans, coordinate treatment planning, and support participants in meeting program requirements and goals. The role may lead psychoeducation groups, respond to client crises, support families in understanding educational options and the justice system, and collect case-related statistics or information for grant reporting. The position also involves maintaining confidentiality, tracking participant progress, helping assess program violations and completion, and presenting program information to schools and community agencies. The position requires a bachelor’s degree or equivalent experience in social work or a closely related human services field, along with two years of progressively responsible case management experience providing direct services to adults, juveniles, and families. A combination of education and experience may be considered. Group facilitation or collaborative meeting experience, familiarity with large caseloads, and Spanish-English bilingual ability are preferred. Successful completion of a criminal background check, including national database fingerprinting, is required.

Requirements

Bachelor’s degree or equivalent experience in social work or a closely related human services field.
Two years of progressively responsible case management duties involving direct service provision with adults, juveniles, and families.
Successful completion of a criminal background check, including fingerprinting through a national database.

Nice To Haves

Experience facilitating groups or collaborative meetings.
Familiarity with handling large caseloads of 40 or more.
Bilingual Spanish-English ability.
A combination of education and experience may be considered.

Responsibilities

Coordinate with the diversion team to identify appropriate restorative justice practices and facilitate practices such as community circles.
Collaborate with clinical staff to create individualized plans outlining diversion program requirements.
Work with participants to promote successful completion of individualized program goals.
Coordinate shared treatment planning with external providers, execute waivers and releases of information, and ensure compliance with treatment and program requirements.
Lead ongoing psychoeducation groups for lower-need participants in collaboration with a licensed therapist.
Research and assess community-based resources and establish professional relationships between agencies to support access and collaboration.
Participate in multidisciplinary meetings.
Help families understand educational options and coordinate with schools on transitions.
Maintain case management notes and required documentation in participant files, preserve confidentiality, track progress, and help determine program violations and successful completion.
Work with the clinical team to ensure appropriate supervision levels and determine the frequency and modality of participant contacts.
Educate clients and families about the justice system and consequences of further law involvement.
May assist with tracking and collecting restitution.
Collect and report case-related statistics and may assist with data collection and reporting for grant reports and applications.
Prepare case conceptualizations and presentations for supervisors, coworkers, and outside agencies.
Respond to clients in crisis and make referrals as needed.
Attend mandatory staff meetings, biannual retreats, conferences, and professional training seminars.
Present information about program services or relevant topics to schools and community service agencies.
May serve on community service or agency committees.
Perform other duties as assigned.