Case Manager

CARBON-MONROE-PIKE•East Stroudsburg, PA

1d•$39,381 - $42,096•Hybrid

About The Position

A Case Manager is responsible for providing a wide variety of services and supports to the individuals we serve in order to help them to maximize their quality of life. The position provides case management services to a group of consumers living in various community living arrangement programs or their own homes throughout the county. This includes initial intake interviews, appropriate referrals, liability information and completion of progress notes, consumer contacts as well as ongoing services such as coordination and monitoring. A person in this position is expected to demonstrate the system of care practice model, which maximizes all resources around an individual or family. The system of care includes child and adult serving agencies and community partners that join with an individual or family to meet their goals.

Requirements

Excellent computer skills, including Word, Excel and Outlook in a Microsoft Windows environment.
Effective oral and written communication skills.
Excellent interpersonal skills.
Able to exhibit a high level of confidentiality.
Excellent organizational skills.
Must be able to identify and resolve problems in a timely manner.
Must be able to gather and analyze information skillfully.

Responsibilities

Assess consumer needs and develop proposed services plans/life management plans as per departmental schedules.
Assure implementation and coordination of the plan.
Monitor consumer programs as per established case management standards.
Maintain records, correspondence, service plans and authorizations for each consumer.
Make necessary referrals and coordinate services as prescribed in the consumer proposed services plan/life management plan, e.g., core team, in home therapy, camp, residential services, day program services, etc.
Have weekly supervisor conferences on specific cases on caseload.
Prepare monthly supports coordination statistics.
Attend staff conferences of other agencies as they relate to case management services.
Assure close working relationship with other human services agencies as they relate to assigned caseload.
Close cases no longer necessitating case management services.
Other duties as assigned by Supervisor.
Work will be supervised by Supervisor through regularly scheduled conferences and on an as needed basis.
Performs related work as required.
Use of personal vehicle may be required.