Case Manager

Services for the Underserved•New York, NY

7d•Onsite

About The Position

S:US is seeking an EVENING Bilingual-Spanish Case Manager for our womens shelter in Manhattan. This position is located at West 135 Street, New York, NY 10030. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals.

Requirements

High School Diploma/GED required
Bilingual-Spanish
Two years’ experience with homeless population
Ability to work with a culturally diverse population

Nice To Haves

Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred

Responsibilities

Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures
Conduct psychosocial, vocational/educational, and housing assessments and documentation of same
Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing
Prepare housing applications and assist clients with the housing application/interview process.
Monitor and assess client progression/regression in behavior and/or appearance
Facilitate group and individual counseling, workshops, psych education, and recreational activities
Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills
Provide comprehensive case management services to an assigned caseload
Develop initial service plans and conduct service plan reviews as needed for an assigned caseload
Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate
Provide crisis intervention and address all emergency situations as appropriate
Monitor client medication compliance and collaborate with nursing staff monitor compliance
Refer clients to appropriate community resources as needed
Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards
Facilitate discharge/transfer process and documentation of same
Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed
Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes