Case Manager, Connect to Care, NYP

Breaking Ground•New York, NY

About The Position

The Case Manager, Connect to Care PFNYC, provides outreach and case management services to people experiencing homelessness, including some individuals with mental illness and/or substance use disorders. The role supports clients as they transition to permanent housing and has a 35-hour work week. The position reports to the Social Services Supervisor.

Requirements

Bachelor’s degree or equivalent work experience.
Excellent computer skills, including proficiency in Microsoft Word and Excel and ability to learn new programs.
Excellent writing and communication skills.

Nice To Haves

Two years of experience working with homeless adults and substance abuse issues.
Experience with harm reduction and motivational interviewing techniques.
Valid driver’s license from NY, NJ, CT, or PA and a good driving record, as defined by Breaking Ground.
Bilingual Spanish/English.

Responsibilities

Provide direct services to a caseload of clients, including conducting assessments, assisting with benefits, and offering other services to support housing and recovery goals.
Conduct psychosocial evaluations.
Connect clients to psychiatric services.
Connect clients to medical treatment and substance use treatment facilities when applicable.
Help clients obtain identification, public benefits, and other applicable income sources.
Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans.
Prepare documentation for housing applications.
Assist and counsel clients in obtaining permanent housing.
Maintain records in compliance with agency standards and City and State agency requirements.
Intervene in crisis situations.
Escort clients to appointments when needed.
After training, assist with self-administration of medication in accordance with Breaking Ground policies and procedures.
Perform other related duties as assigned.